Workers' Compensation External Auditor/Employee Services Supervisor - 20067 at Ohio Department of Administrative Services

Ohio Township, Kansas, United States -

Full Time

Start Date

Immediate

Expiry Date

30 Dec, 25

Salary

0.0

Posted On

01 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership Skills, Problem Solving, Data Analysis, Employer Outreach, Communication, Safety Management, Risk Administration, Public Relations, Employee Training, Supervisory Techniques, Human Relations, BWC Policies, Accounting, Consultation, Decision Making, Team Performance

Industry

Government Administration

Description

BWC’s core hours of operation are Monday-Friday from 8:00am to 5:00pm, however, daily start/end times may vary based on operational need across BWC departments. Most positions perform work on-site at one of BWC’s seven offices across the state. BWC offers flex-time work schedules that allow an employee to start the day as early as 7:00am or as late as 8:30am. Flex-time schedules are based on operational need and require supervisor approval. *** The selected candidate will be required to report to William Green Building or Cincinnati Service Office*** Works with other BWC Department Managers and Supervisors to resolve employer problems such as coverage, jurisdictional, prospective billing invoices, true-up, estimated annual premiums & independent contractor issues Meet and communicate with staff regularly Ensure direct reports are performing employer outreach/contacts/consultations in an efficient and timely manner Properly assessing/problem solving situations that may occur with an internal/external employer/customer which may require immediate decision-making Possess requisite leadership skills to help employees meet goals and motivate them through challenges Gather relevant data to ensure the best outcomes in a given circumstance and engage the director in plans/ideas for significant operational changes as appropriate Foster team performance to align with division/departmental goals and objectives To Qualify, You Must Clearly Demonstrate: Required Experience and/or Education: Completion of undergraduate core program in educational program commensurate with official position description on file; 4 yrs. exp. in public or private organization holding position involved in activities similar to those described in official position description on file. - Or 6 yrs. exp. in public or private organization holding position involved in activities similar to those described in official position description on file. -Or equivalent of Minimum Class Qualifications for Employment noted above MAJOR WORKER CHARACTERISTICS: Knowledge of BWC rules & regulations regarding Risk Administration (e.g., Risk classifications, experience rating, retrospective rating, loss control, premium rates)*; knowledge of federal, state & local safety, health & fire prevention laws, rules regulations & national voluntary standards; principles of safety management; safety training techniques & program development; industrial & construction safety practices; BWC policies & procedures*; physical sciences (e.g., physics, chemistry, ergonomics, industrial hygiene) or engineering; accounting, management*, employee training, Worker’s Comp. Federal/State tax, interviewing, counseling, principles of BWC claims operations*; BWC rehabilitation services*; supervisory principles & techniques*; human relations; public relations; sales & marketing principles & techniques. Skill in operation of PC & 10-key calculator; related safety testing equipment (e.g., noise meter, video equipment, velometer). Ability to comprehensively analyze & evaluate the effectiveness of the local Employer Management program or local Risk Field Services program; identify problems in a complex set of variables; establish professional rapport & effective working relationship with employers, special interest groups, other BWC departments, & public; investigate & resolve complaint/problems; handle sensitive face-to-face & telephone inquires from employers, special interest groups, other BWC departments, & the public; effectively manage off-site employees; build & maintain a positive working atmosphere of growth & participation; define problems, collect data, establish facts, & draw valid conclusions; read & record figures accurately; add, subtract, multiply & divide whole numbers; maintain accurate records; understand manuals & verbal instructions; write meaningful, accurate & concise reports; read & understand technical documents. (*)Developed after employment.

Responsibilities

The selected candidate will work with other BWC Department Managers and Supervisors to resolve employer problems and ensure direct reports are performing outreach efficiently. They will also assess and problem-solve situations that may require immediate decision-making.