Workforce Capacity Manager - Assistant Vice President at Citi

Chennai, tamil nadu, India -

Full Time

Start Date

Immediate

Expiry Date

14 Apr, 26

Salary

0.0

Posted On

14 Jan, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Workforce Management, Process Improvements, Performance Evaluation, Budget Management, Team Leadership, Analytical Skills, Communication Skills, Diplomacy Skills, Negotiation Skills, Staffing Requirements, Personnel Actions, Operational Needs, Advisory Services, Problem Solving, Decision Making, Reporting

Industry

Financial Services

Description

Applies in-depth disciplinary knowledge through provision of value-added perspectives or advisory services. May contribute to the development of new techniques, models and plans within area of expertise. Generally has responsibility for volume, quality, timeliness of end results and shared responsibility for planning and budgets. Work affects an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family. Full supervisory responsibility, ensuring motivation and development of team through professional leadership to include duties such as performance evaluation, compensation, hiring, disciplinary and terminations as well as direction of daily tasks and responsibilities. 5-8 years relevant experience Intermediate to senior level experience in a related role with commensurate people management experience. Bachelor's/University degree or equivalent experience ------------------------------------------------------ For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Manages one team (consisting of analysts and/or support staff). Participates in management meetings Acts as seasoned professional in an area or workforce management, overseeing multiple segments of workforce management. Recommends and implements process improvements; prepare reports as needed; Assumes shared responsibility for budgets and planning. Maintains appropriate staffing requirements to meet operational needs. Recommends new work procedures. Applies in-depth disciplinary knowledge of concepts and procedures within own area to resolve issues. Evaluates subordinates' performance and makes recommendations for pay increases, hiring, terminations and other personnel actions. Demonstrates a comprehensive understanding of how own area collectively integrates to contribute to achieving overall business goals. Provides evaluative judgment based on analysis of factual information in complicated and unique situations. Directly impacts the area through shared responsibility for delivery of end results and contribution to planning, budget management and formulation of procedures; influences resource planning. Persuades and influences others through communication and diplomacy skills; may negotiate with external parties.

Responsibilities

The Workforce Capacity Manager oversees a team, ensuring quality and timeliness of results while managing budgets and planning. They also recommend process improvements and evaluate team performance.