Workforce Coordinator at Behavioral Health Allies

Kansas City, Kansas, United States -

Full Time

Start Date

Immediate

Expiry Date

27 Apr, 26

Salary

23.0

Posted On

27 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Scheduling, Workforce Coordination, Administrative Skills, Organizational Skills, Attention to Detail, Communication Skills, Interpersonal Skills, Problem Solving, Microsoft Office Suite, Scheduling Software, Training Compliance, Team Collaboration, Time Management, Employee Relations, Adaptability, Crisis Management

Industry

Mental Health Care

Description

Description Behavioral Health Allies OUR MISSION... To create meaningful changes in the lives of individuals with disabilities and their families through the use of evidence based practices and dedicated service providers. Behavioral Health Allies provide services to individuals with a variety of disabilities varying from 18 months through adulthood. We address the needs of families, schools and agencies by conducting assessments, developing and providing intervention as well as training, while utilizing the principles of Applied Behavior Analysis and Positive Behavioral Intervention & Supports. Why Choose BHA? · Employee-centric culture that prioritizes the well-being and development of its employees · Comprehensive training and support · Focus on collaboration and teamwork · Commitment to growth and opportunities for advancement · Competitive salary and benefits · Meaningful service and advocacy work with regional leader in behavioral health FULL-TIME BENEFITS · Medical/Dental/Vision · OnDemand Pay (get your pay when you need it) · Health Savings Account (HSA)/Flexible Spending Account (FSA) · Short/Long Term Disability · 401K matching · Additional $100 wellness benefit on top of your regular pay after 90 days! · Referral bonus and more! POSITION SUMMARY The Workforce Coordinator is responsible for managing the scheduling and staffing needs of the Community Living Division, ensuring all shifts in 24/7 Community Living homes are covered efficiently. This role plays a critical part in maintaining compliance with training and certification requirements, tracking employee readiness, and minimizing overtime to support the smooth operation of homes and ensure quality care for residents. This position will ensure a high quality of life for people served by providing staffing relief within the Community Living division. Requirements QUALIFICATIONS: High school diploma or equivalent required; associate or bachelor’s degree in a related field preferred. A minimum of two years of experience in scheduling, workforce coordination or administrative roles, preferably in healthcare or behavioral health. Proficiency in scheduling software and Microsoft Office Suite (Word, Excel, Outlook). Strong organizational skills and attention to detail. The ability to work in a fast-paced environment and handle multiple priorities effectively. Ability to self-direct without daily supervision, manage calendar, organize tasks with strong skills in delegation, follow-up, and handle several tasks simultaneously. Excellent communication and interpersonal skills. Ability to observe, ask questions, listen actively, give and accept feedback effectively and problem-solve quickly/ KEY RESPONSIBILITIES: Scheduling and Staffing · Develop and maintain staff schedules for Community Living homes, ensuring adequate coverage for all shifts. · Update and maintain the master schedule, ensuring that it always is accurate with current needs. · Address last-minute call-offs and gaps in the schedule to minimize disruptions by having clear plans for disruption. · Monitor and manage overtime to remain within budget and operational guidelines. · Schedule PRN and substitute/superimposed for assigned sites, utilizing scheduling software. · Ensure coverage provided to homes/programs matches the Master Schedule. · Get to know the home staff and build relationships. · Follow rules for approving overtime, ensuring overtime is managed within targeted goals. · Ensure that the staffing management protocols are followed. · Approve vacations weekly and log in the vacation calendar and tracking system. Update all tracking metrics weekly. Training and Compliance · Track and communicate staff certifications and training, including LIMA (Level I Medication Aide), orientation, new hire and annual training. · Ensure no staff are scheduled without completing the required training and certifications. · Maintain accurate records of training completion and coordinate with training staff to address gaps. Administrative Duties · Maintain scheduling software and databases with up-to-date employee information. · Collaborate with supervisors and management to address staffing challenges and ensure alignment with organizational goals. · Prepare and distribute staffing reports, including overtime analysis and coverage gaps. Communication and Coordination · Participate in person, in new hire orientation, to introduce self and role to new hires. · Help managers troubleshoot coverage solutions when substitute/Superimposed or PRN staff are not available. · Communicate with employees for purposes of coverage, changes in schedules and any other scheduling needs. · Collaborate with supervisors to address staff availability, performance issues, and scheduling conflicts. · Facilitate open communication with team members to promote a positive and collaborative work environment. Other Duties · Follow all time keeping policies. · Attend and participate in required meetings and trainings. · Additional responsibilities may be assigned as circumstances warrant. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. WORKING CONDITIONS: This position is performed primarily indoors in an office setting. In the locations, clients have varying levels of social and behavioral skills, they may act out emotionally or physically (yelling, biting, scratching, hugging, kissing, hitting etc.). Employees must be able to successfully adapt to these behaviors and act appropriately in return, using PCM techniques as needed. While performing the duties of this job, the employee works near moving mechanical parts and is exposed to the risk of electric shock (power tools, exposed wires, etc.). The employee is also occasionally required to function in narrow aisles or passageways. The noise level in the work environment is usually moderate but may be high in the midst of a client’s crisis. Travel for this position is expected between Community Living properties and stores to purchase materials and supplies. EQUAL EMPLOYMENT: Equal Opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without unlawful discrimination on the basis of their race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, protected veteran status, or any other status protected by applicable state or federal law. This policy shall not be interpreted in such a manner as to violate the legal rights of religious organizations, or the recruiting rights of military organizations associated with the Armed Forces or the Department of Homeland Security of the United States of America. ADA STATEMENT: To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. ACCOUNTABILITY/IMPACT (Degree of answerability for actions, consequences of errors in judgment, and legal liabilities): Errors in judgment or mistakes could cost the organization loss of revenue, loss of clients, and/or negatively impact BHA’s reputation. TRAINING AND DEVELOPMENT 1. Required company training. 2. Training deemed necessary by the supervisor. Pay Rate: Our compensation is competitive within the market. The starting rate for this position begins at $23.00 per hour, with your final offer based on a combination of your education, relevant experience, and overall qualifications.

Responsibilities

The Workforce Coordinator manages the scheduling and staffing needs of the Community Living Division, ensuring all shifts are covered efficiently. This role also tracks employee readiness and compliance with training requirements to ensure quality care for residents.