Workforce Manager (Global, Remote) at Valence Labs

Phuket City Municipality, , Thailand -

Full Time

Start Date

Immediate

Expiry Date

04 May, 26

Salary

0.0

Posted On

03 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Organizational Skills, Time Management, Communication Skills, Interpersonal Skills, HR Processes, Project Management, Problem-Solving, Collaboration, Workforce Planning, Operational Management, Process Improvement, Training, Employee Support, Reporting, Dashboard Maintenance, Cross-Functional Communication

Industry

IT Services and IT Consulting

Description

About the Role: We are looking for a highly organized and proactive Workforce Manager to support our operations and people-focused initiatives. This role sits at the intersection of operational management, project coordination, and employee support. The ideal candidate will help streamline workflows, ensure team effectiveness, and act as a central point of coordination across projects and operational priorities. Key Responsibilities: Support day-to-day operations by coordinating schedules, resources, and team workloads. Act as a point of contact for employee queries related to operational processes, policies, and workflows. Work closely with department leads to ensure projects are on track, deadlines are met, and operational bottlenecks are addressed. Assist in workforce planning, including tracking availability, allocation, and capacity management. Facilitate cross-functional communication and help translate strategic objectives into actionable tasks. Maintain accurate operational records, reports, and dashboards for leadership review. Support onboarding, training, and other people-focused initiatives as needed. Identify opportunities for process improvement and implement operational best practices. Provide executive-level support when required, including preparing reports, presentations, and updates for senior leadership. 3–5 years of experience in operations, project management, or workforce coordination. Strong organizational and time management skills, with the ability to manage multiple priorities. Excellent communication and interpersonal skills; comfortable interacting with all levels of an organization. Basic understanding of HR-related processes (onboarding, employee support, workforce planning) is a plus. Experience with project management tools (Asana, Monday, Jira, etc.) and productivity software (Google Workspace, MS Office). Problem-solving mindset with a proactive and solutions-oriented approach. Ability to work independently while maintaining strong collaboration across teams. Hiring Process Application submission Manual review by a real person, not AI Questionnaire focused on your experience and approach HR interview Interview with the team or founder Paid Time Off. Performance base bonuses. Async work model. Work from anywhere. Be part of a dynamic and growing team where your input directly impacts operational efficiency and employee experience. Opportunity to blend strategic thinking with hands-on execution. Exposure to cross-functional operations, projects, and leadership-level work.

Responsibilities

The Workforce Manager will support day-to-day operations by coordinating schedules and resources while acting as a point of contact for employee queries. They will also assist in workforce planning and facilitate cross-functional communication to ensure project effectiveness.