Workforce Scheduler at Six Flags Frontier LLC
Charlotte, North Carolina, United States -
Full Time


Start Date

Immediate

Expiry Date

21 Jun, 26

Salary

16.0

Posted On

23 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Excel, Formulas, Tables, Pivot Tables, Scheduling, Staffing, Data Compilation, Guest Service, Organization, Attendance Management

Industry

Entertainment Providers

Description
Overview $16 per hour This position reports to the Workforce Supervisor. They will assist associates with FUNtime, UKG/Kronos, and App questions. This position will also be trained to back up the Full-Time park schedulers ensuring all departments and associates have a knowledgeable resource available. Responsibilities Responsible for scheduling duties within the FUNtime scheduling system, which includes managing and maintain long term schedules for various departments. Revise park schedules when required due to staffing changes, labor shortages, or other interruptions. Compile information, such as open shift reports, staffing details, or associate data. Attend meetings with management to address any staffing needs and challenges Deliver a high level of guest service for both internal and external guest in person and over the phone. Ensure office area is neat and organized at all times. Additional duties as outlined by the Manager. Qualifications Strong Excel skills, including formulas and tables (Pivot Tables a plus). Provides guest service according to Carowinds standards when serving the guest or working with subordinates, including initiating guest interactions, answering questions and giving directions. Maintains cleanliness and safety in assigned work area and performs all duties in compliance with Carowinds Safety guidelines and requirements and reports all unsafe or unusual conditions to supervision. Meets scheduling availability requirements, including nights, weekends, and holiday periods to meet business needs. Meets Carowinds attendance requirements as outlined in Carowinds attendance policies. Adheres to Carowinds Rules of Conduct including specific costuming and grooming standards as outlined in Employee Guidelines and other park/division specific policies and procedures. Ability to work nights, weekends and holiday periods to meet business needs. Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law. Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law

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Responsibilities
This role involves assisting associates with inquiries related to FUNtime, UKG/Kronos, and App systems, while also managing and maintaining long-term schedules for various departments using the FUNtime scheduling system. Responsibilities include revising park schedules due to staffing changes and compiling necessary reports like open shift details.
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