Workforce Specialist at The Warehouse Group

Kaipātiki, Auckland, New Zealand -

Full Time

Start Date

Immediate

Expiry Date

14 Jul, 26

Salary

0.0

Posted On

15 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Workforce planning, Retail operations, Data analysis, Excel, Power BI, Labour modeling, Rostering, Commercial awareness, Communication skills, Stakeholder management, Continuous improvement, Performance monitoring, Reporting, Operational excellence

Industry

Retail

Description

Company Description The Warehouse Group looks after some of Aotearoa’s iconic brands - The Warehouse, Warehouse Stationery, and Noel Leeming. We have become a Kiwi household name, and we proudly recognise the role that we play in communities throughout New Zealand. At our Support Office, we embrace a brand-led model, ensuring we remain laser-focused on our customers and markets specific to them. Retail is more competitive than ever, and we need to bring our A game! Job Description We’re on the lookout for a Workforce Specialist to join our team and work closely with our Workforce Planning Lead and wider team to make sure our stores are set up for success - every hour, every day. This is your opportunity to play a key role behind the scenes shaping how we plan, measure and optimise workforce performance across our 180 store network. You’ll combine analytics, collaboration and commercial insight to ensure our stores are resourced to deliver at their best. A bit about the role: Effectively maintain a labour model that assesses store capacity and workload at any given time Ensure stores have the right people, in the right place, at the right time to deliver operational excellence Continuously review & refine our labour scheduling model to support smarter, more efficient rostering Partner with the wider Operations team to test and validate model assumptions and drivers Adapt and evolve workload models to reflect changes in store formats, processes and ways of working Monitor performance against labour allocations, identifying variances , trends and opportunities Deliver clear, insight-led reporting to support decision-making across the Operations team Qualifications Previous experience in workforce planning is essential preferably in retail A collaborative approach with the ability to work effectively with key stakeholders Strong analytical capability, with advanced Excel skills and experience using Power BI Confidence in translating data into clear, actionable insights Strong commercial awareness and communication skills A continuous improvement mindset, with a focus on driving better outcomes Additional Information We offer a dynamic, supportive team environment within a business that cares about and recognises individuals. When you join us, we offer a range of benefits that work for you, your lifestyle and your career which include: Discounts across all of our brands Paid birthday day off Paid volunteer day Free parking at our Northcote Support Office Cafe & gym facilities at our Support Office Flexible working arrangements 26 weeks paid parental leave A range of wellbeing support …. And much more! Contract Type: Permanent

Responsibilities

The Workforce Specialist will maintain and refine labour models to optimize store capacity and scheduling across a 180-store network. They will collaborate with the Operations team to provide data-driven insights that ensure stores are effectively resourced.