ABOUT NORTHERN

Headquartered in London, ON, Canada, Northern is an integrated digital solutions agency specializing in helping leading commercial and public service brands navigate digital change. By leveraging our expertise and deep understanding of our clients’ businesses, we collaborate to design, create, and enable tailored digital experiences that drive growth.
Since our founding in 2015, Northern has grown into a team of 200+ digital experts, receiving multiple recognitions in employee engagement from Great Place to Work® Canada, including Best Workplaces™ for Inclusion, Women, Mental Health, Hybrid Work, and more.

• Lead the strategic implementation, adoption, and optimization of Adobe Workfront for internal teams and clients across the full delivery lifecycle.
• Oversee the growth and scaling of the Workfront practice, shaping delivery frameworks, defining best practices, and ensuring consistent, high-quality implementations.
• Build strong relationships with clients, understanding their needs, and translating them into effective Workfront solutions that drive business value.
• Configure and design Workfront platforms, including custom workflows, reporting structures, and integrations with other systems.
• Lead requirement gathering, documentation, and configuration of Workfront to support client needs and business objectives.
• Provide end-user training and testing support to ensure successful platform adoption and use.
• Support project management and account management teams by escalating risks and issues to the appropriate managers.
• Plan and oversee launch and cutover processes, ensuring smooth transitions from project execution to post-launch support.
• Collaborate with the VP of Content Supply Chain to develop estimating frameworks and determine labor needs for Workfront engagements.
• Hire, train, and manage Workfront configurators and consultants, delegating tasks based on client needs and team capabilities.
• Stay updated on product enhancements and ensure both internal teams and clients benefit from the latest features and best practices.