Working Engine Technician Supervisor (Onsite Site Lead) - RACINE at Fiat Powertrain Technologies of North America, Inc.

, , United States -

Full Time

Start Date

Immediate

Expiry Date

20 Jul, 26

Salary

85000.0

Posted On

21 Apr, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Diesel engine diagnostics, Troubleshooting, Repair support, Aftertreatment systems, Emissions systems, Field service, Root cause analysis, 8D problem solving, Technical communication, Site coordination, Quality assurance, Data collection, Validation, Regulatory compliance, Stakeholder management

Industry

Description

Fiat Powertrain Technologies of North America, Inc. (a global Brand under our parent company, Iveco Group) is looking for a Working Technician Supervisor (Onsite Site Lead) to serve as Fiat Powertrain Technologies (FPT)’s zero-hour quality representative at a major off-highway OEM customer location. This role is responsible for hands-on technical work, including diagnostics, troubleshooting, and repair support, while also providing on-site coordination and communication between the customer and FPT internal teams. This position will be onsite in Racine, Wisconsin. This position operates independently at a remote site without direct onsite supervision. The role requires strong technical expertise, sound judgment, and the ability to manage daily priorities within clearly defined guidelines. While this position provides onsite guidance and coordination, it does not have direct reports or formal managerial authority. Location: Customer Site (50+ miles from HQ) Department: Quality FLSA Status: Non-Exempt (Overtime Eligible) Reports To: FPT Quality Manager in Burr Ridge, IL (remote) Role Structure & Expectations (Critical) * This is a hands-on, blue-collar role, with the majority of time spent performing technical and diagnostic work. * The role operates without an onsite FPT manager; however, a remote manager provides direction, oversight, and support. * This position does not have hiring, firing, or disciplinary authority. * The role does not function as a formal people manager. Work Hours, Overtime & Remote Site Expectations * This position is classified as non-exempt and eligible for overtime pay in accordance with company policy and applicable law. * All working time must be accurately recorded, including start/end times and meal periods. * The role is not considered “on call”, overtime must be approved in advance except in emergency situations. * The employee is expected to support agreed location defined work schedules. Key Responsibilities * Technical Execution (Primary Duty) * Perform hands-on diagnostics, troubleshooting, and repair support for diesel engine and aftertreatment systems. * Execute or assist with repairs, rework, and technical issue resolution in accordance with FPT standards. * Conduct physical inspections, testing, and validation of components and systems. * Ensure all technical work complies with safety, quality, and regulatory standards. Onsite Coordination & Site Leadership * Serve as the primary onsite FPT representative and point of contact at the customer location. * Coordinate daily activities related to technical support, issue resolution, and quality concerns. * Provide direction and guidance to customer personnel, contractors, or internal teams, as applicable. * Escalate critical issues and risks to FPT leadership in a timely manner. * Operate within defined authority levels and follow escalation protocols for decisions outside scope. Customer & Stakeholder Engagement * Build and maintain strong working relationships with customer stakeholders. * Communicate technical findings, updates, and next steps in a clear and professional manner. * Manage customer expectations while aligning with FPT policies, capabilities, and timelines. Quality Support & Problem Solving * Support root cause analysis (RCA, 8D) through hands-on investigation, data collection, and validation. * Identify recurring issues and assist in implementing corrective and preventive actions. * Monitor product performance and report risks and improvement opportunities. Reporting & Documentation * Maintain accurate records of all service activities, findings, and corrective actions. * Provide regular updates to FPT Quality, Engineering, and Service teams. * Prepare reports and summaries for internal and customer use as required. Decision-Making & Escalation Guidelines * Authorized to make day-to-day operational decisions related to technical execution and issue prioritization. * Must escalate: * Customer commitments impacting cost, timing, or scope * Safety or compliance risks * Significant quality or production issues * A remote manager will provide oversight, direction, and final decision authority where required. Requirements * High school diploma or equivalent required; technical certification or associate degree preferred * 5+ years of hands-on experience in diesel engine diagnostics, repair, or field service * Strong knowledge of diesel engine systems, aftertreatment, and emissions * Experience working in a customer-facing or field-based environment * Ability to work independently at a remote location with minimal supervision * Strong problem-solving, communication, and organizational skills * Willingness to travel up to 30% domestically, with occasional international travel Preferred Qualifications * Experience in a lead technician, field service lead, or site lead role * Familiarity with structured problem-solving methodologies (RCA, 8D) * Experience supporting OEM or manufacturing environments * Ability to influence and coordinate activities without direct authority Working with a global company offers competitive benefits for this position. Here are just a few benefits we are proud to offer: * Immediate medical, dental and vision coverage on date of hire * Paid Maternity and Paternity Leave * Stellantis vehicle discount program * Tuition assistance * Employee Resource Groups * Flexible Paid Time Off * Amazing holiday schedule including shutdown between Christmas and New Year's * Generous 401k match * Potential opportunities to visit our Global HQ in Turin, Italy About our Salary Ranges Please note that our salary range mentioned in this job description should serve simply as a guide. The final compensation offered may vary based on a variety of factors, including bonuses and/or incentives, or a candidate’s experience, skills, budget and location. Our company is committed to providing a fair, equitable, and competitive package that reflects the value an individual brings to the organization. EEO Statement US applicants: Fiat Powertrain Technologies of North America, Inc is an equal opportunity employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Applicants can learn more about their rights by viewing the Federal "EEO is the Law" poster and its supplement at https://www.dol.gov/agencies/ofccp/posters. Fiat Powertrain Technologies of North America, Inc participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. You can view additional information https://www.dol.gov/agencies/ofccp/posters.

Responsibilities

The role involves performing hands-on diagnostics, troubleshooting, and repairs on diesel engine and aftertreatment systems at a customer site. Additionally, the technician serves as the primary onsite representative to coordinate activities, resolve quality issues, and communicate with internal teams.