WE HELP THE WORLD RUN BETTER

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

WHAT YOU BRING

We’re looking for someone who takes initiative, perseveres, and stay curious.

• Active student at a university or a university of applied sciences with preferred fields of study in: Business Administration, Marketing or Communications
• Excellent verbal and communication skills in English and German with an unwavering attention to detail
• Advanced Microsoft Office Suite skills (Word, Excel, PowerPoint, Outlook, SharePoint)
• Proficient in content creation (newsletters, presentations, etc.) and management
• A strong analytical and creative mind-set
• Curious and eager to learn
• Team player attitude with ability to work effectively in a global team

MEET YOUR TEAM

The SAP Indirect Customer Success Management organization (ICSM) is aiming for a consistent experience for SAP customers along the customer value journey, no matter if the customer signed the cloud contract with SAP or with an SAP partner.
Our global team of Partner Customer Success Managers (P-CSMs) enable and support SAP partners on Customer Success Management. The objective of this role is to optimize the customer experience with adoption and consumption processes, improve renewal rates, increase partner and end customer satisfaction, and champion customer success through a consistent, efficient, scalable methodology across different SAP cloud lines of business.
The SAP ICSM team is looking for a highly motivated self-starter to join the team in Germany.
You will have the opportunity to develop a solid foundation and understanding of how SAP’s Indirect Customer Success Management Organization is running.
You will join an experienced, dynamic international team.
Your set of application documents should contain a cover letter, a resume in table form, school leaving certificates, certificate of enrollment, current university transcript of records, copies of any academic degrees already earned, and if available, references from former employers (including internships). Please also describe your experience and skills in foreign languages and computer programs / programming languages.
This is an SAP global, strategic, paid working student position that provides students with opportunities to find purpose in their careers.

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In this role, you will be part of the Indirect Customer Success Management team and support our Partner Customer Success Managers (P-CSMs) by taking over responsibilities for (not limited to):