WE HELP THE WORLD RUN BETTER

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

WHAT YOU BRING

We are looking for a student interested in working full and part-time during their studies with the SAP CX Customer Success Management Team. The student should have the following qualifications

• Currently studying in business, communication, project management, IT or equivalent
• Skills: Project management, strong knowledge of Excel (able to do Pivot tables and VLOOKUPs), preparation and review of Powerpoint presentations, written communications
• Soft skills: We are looking for Highly curious, driven and organized student that enjoys working in a team setting within a distributed organization
• Language skills: Fluent English (written and oral)

We are looking for a student to join the SAP Customer Experience (CX) Customer Success Management team – a global team that drives the CX customer engagement strategy and the growth our of existing customer base. Working under the supervision of the Commerce Cloud Global Champion, the student will support both commercial and technical strategic programs related to renewals as well as technical changes impacting our customers. The student will be tasked to drive or support the following activities:

• Management (data, notification preparation) of customer renewal notifications in collaboration with other front end office stakeholders
• Monitoring and reporting of customer usage and adoption
• Development of playbooks and management of access to supporting tools and systems
• Maintenance of the team’s SharePoint site
• Adoption campaign activities including Webcast coordinatio

We are looking for a student to join the SAP Customer Experience (CX) Customer Success Management team – a global team that drives the CX customer engagement strategy and the growth our of existing customer base. Working under the supervision of the Commerce Cloud Global Champion, the student will support both commercial and technical strategic programs related to renewals as well as technical changes impacting our customers. The student will be tasked to drive or support the following activities:

• Management (data, notification preparation) of customer renewal notifications in collaboration with other front end office stakeholders
• Monitoring and reporting of customer usage and adoption
• Development of playbooks and management of access to supporting tools and systems
• Maintenance of the team’s SharePoint site
• Adoption campaign activities including Webcast coordination

This is a great opportunity to touch various facet of the customer success management activities, work within a global team on activities related to project management and content development while learning about SAP’s Commerce Cloud solutions.