Universal Music is the market leader in the music business. The world’s most famous and most successful record labels belong to us. We’ve been writing music history for over 100 years representing legendary musicians across all genres. Our accomplishments are driven by our love for music, extraordinary artists, and our ambitious team.
Beats & Bytes (B3S) is UMG’s tech organization comprising cross-functional product and platform teams. To be agile and innovative, we live and foster psychological safety and diversity of thought! Empowerment and community are part of our culture. As the technical backbone, we generate added value for Universal Music by solving our users’ problems. The B3S Team forms the digital foundation for our business and actively contributes to the competitive advantage of Universal Music.
Here’s your chance to join! Effective 17th March 2025, we’re looking for a working student (all genders) to become part of our Beats & Bytes tech organization in the eCommerce team.

YOU FULFILL THESE REQUIREMENTS:

• You are currently enrolled in a relevant Bachelor’s or Master’s Degree program, e.g. engineering, computer science, media technology, communication, management, or another relevant field of study
• You already have basic knowledge of html/css
• Shopify experience and/or experience with Web Content Management Systems is a plus
• It’s easy for you to display information graphically in an easily accessible way
• You are reliable and apply an organized way of working
• You have excellent communication and team skills and you like working in an interdisciplinary team
• You have great verbal and written communication skills in English, and German skills are a plus

• You support the eCommerce team in Shopify store theming and store maintenance
• Monitoring communication channels with the CE territories and providing first-level support for territory requests is another responsibility of yours
• Coordination of training sessions and forwarding support requests for CRM, Customer Support, and Analytics tasks
• Project Management tasks and documentation
• You will be creating materials for training courses
• Supporting Quality Assurance (QA) and User Acceptance Tests (UAT) processes in alignment with Product Management