To take full responsibility for production functions on contracts allocated by the Contract Manager/ Operations Director from award through to the issue of the Maintenance Certificate and to maintain and maximise quality of service and profitability.
Plan, co-ordinate, maintain and develop staff and operative levels to effectively undertake current and prospective workloads.
Together with the Contract Manager/ Operations Director, make initial contacts with clients after contract award and participate in external pre-start meetings.
Co-ordinate, drive and control initial site set-up, actively installing Company systems and procedures
Liaise and co-ordinate with all Head Office Departments to improve all levels of communication
Produce data as required by Contract Manager/Operations Director to facilitate accurate contract reporting for inclusion in Management Board Papers
Undertake the role of the Site Safety Supervisor
Appraise the security risk to all Company property under your control and install security levels commensurate to the relative values
Establish and maintain links with clients, determine customer satisfaction levels and develop contact points for post contract marketing