Workplace Ambassador (Facilities Admin) - 사원급 (신입 가능) at JLL

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Full Time

Start Date

Immediate

Expiry Date

31 Dec, 25

Salary

0.0

Posted On

02 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Facilities Management, Customer Service, Communication, People Skills, PC Literacy, Team Player, Self Motivator, Cultural Sensitivity, Integrity, Maintenance Management, Vendor Management, Event Support, Report Creation, Soft Services Management, Hard Services Coordination, English Proficiency, Japanese Proficiency

Industry

Real Estate

Description

JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Overall Role ● Reporting to Workplace Manager (JLL Site Lead) ● Support the employee experience by providing hospitable and warm customer service within the office ● Assist Workplace Manager in the delivery of soft & hard services ● Manage all the maintenance matter of the premises including any maintenance, procurement, asset and vendor management ● Develop an understanding of and sound working relationship with key representatives of the client, suppliers and team members. ● Be the voice of the customer by listening and providing for their requests Duties & responsibilities ● To proactively engage with the users to deliver the clients’ key initiatives and messages; listen and understand the needs from them for future improvements. ● Need to be culturally sensitive and perform work ethically and with integrity. ● Responds to requests for information, service, and assistance in a timely manner. ● Support in updating the offi ce manual, operation manual, creating regular or ad hoc reports (incident reports etc.) when needed. ● Manage any other duties as assigned by the reporting Manager for any operational or business needs ● Handle soft services related matters (reception backup, mailroom, pantry, cleaning, pest control, landscaping, vendor access control, etc.) ● Support the team to coordinate hard services related matters and maintenance with vendors and the landlord (UPS, FM200, BMS, CMS, HVAC maintenance, Annual Shutdown, meeting minutes, monthly reports etc.) ● Support in offi ce events and be able to provide simple physical support when executing in-offi ce events as a handyman/mover Key Competencies ● Desirably 1~2 years or more of career experience in Facilities Management or related fi elds (including hotels, front line concierge desks, F&B services, hospitality-focused industry) ● Good communicator, confi dent, friendly, engaging ● Good people skills and ability to interact with a wide range of client users and demands ● PC literacy and proven ability to manage daily activities using various systems, including Google suits, Microsoft suits and slack ● “Customer first” mind set ● Passion to learn and expand career competencies ● Team player and self motivator ● Ability to adopt in the industry with high standard operational goals ● Good Proficiency in English communication - Verbal and Writing - Business level of English (TOEIC 650 points or more as a guide) - Business level Japanese is a plus, not mandatory Location: On-site –Seoul, Korea, Republic of If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table! JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at accomodationrequest@am.jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. Activate your Personal Job Alerts now and receive opportunities as soon as they are advertised. If you're a current JLL employee, please apply using the Internal Career Site At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world. For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.

Responsibilities

The Workplace Ambassador will support the employee experience by providing hospitable customer service and assist the Workplace Manager in delivering various services. They will manage maintenance matters and develop relationships with clients and vendors.