JOB DESCRIPTION

AXA XL is an Equal Opportunity Employer.
Workplace Operations Coordinator - Exton, PA
Under the direction of Workplace Operations Manager, we seek a Workplace Operations Coordinator to help run our Exton office. The Workplace Operations Coordinator performs all tasks to present a welcoming and professional office experience for all staff, clients, and guests.

WHAT YOU’LL BRING

We’re looking for someone who has these abilities and skills:

• High school diploma or an equivalent combination of training and experience; Associate degree
• The ability to take initiative, direction and prioritize accordingly
• Flexibility and friendly demeanor are essential qualities for an individual in this position
• Excellent interpersonal skills and strong written and verbal communication skills
• The ability to be adaptable, solutions oriented and take ownership over the space.
• A positive and collaborative attitude
• Experience with Microsoft 365 products, proficient in Microsoft Excel
• The ability to lift up to a maximum of 40 pounds
• The ability to work from our Exton office full time

WHO WE ARE

AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don’t just provide re/insurance, we reinvent it.
How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business property, casualty, professional, financial lines and specialty.
With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.

WANT TO KNOW MORE?

Learn more at axaxl.com

Key responsibilities of this role are:

• Put the customer at the heart of everything we do and drive a customer first culture by investigating and reporting on customer satisfaction to flag issues
• Answer and direct calls in a timely and professional manner
• Manage visitor and vendor access.
• Perform walkthroughs of the space, ensuring communal and meeting spaces are fit for purpose for all visitors, internal and external.
• Act as the first point of contact; troubleshoot facilities issues (lighting, heating, air conditioning, flooring) reporting to building management and vendors for repair.
• Stock supply rooms, pantries, conference rooms, reception area and wellness rooms.
• Submit and track invoices through corporate expense system (Coupa)
• Assist with new hire orientation including ensuring access is prepared, giving office tours and completing I-9 Verification
• Provide mailroom and delivery services including overall management of mail services.
• Process bulk mail requests from various business units via import from Excel to shipping application
• Order, invoice, receive, store, and distribute supplies and deliveries as required and perform remote tasks for offices without onsite Workplace presence.
• Partner with Workplace Operations Coordinator peers across the Americas portfolio to share best practices and provide consistent service delivery.
• Support requests from partners across the business for events and initiatives within our space.
• Provide guidance and seek input from others as needed to achieve the best result possible.
• Perform other duties, as assigned.