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Workplace Engineering Track Associate at HEXAWARE

London, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

03 Sep, 26

Salary

0.0

Posted On

05 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Italian Fluency, English Fluency, Windows OS, Active Directory, Microsoft 365, Outlook, Teams, Printer Troubleshooting, ServiceNow, Remote Support Tools, Problem Solving, Time Management, Technical Writing, Knowledge Base Documentation

Industry

IT Services and IT Consulting

Description

Fluent Italian and English (spoken and written). Ability to handle technical conversations and write clear KB articles in both languages Basic troubleshooting skills across Windows OS, Active Directory, Microsoft 365 (Outlook, Teams), printers, and common business applications Familiarity with ticketing systems (e.g., ServiceNow) and remote support tools Good problem-solving, prioritization, and time-management skills. Clear verbal and written communication skills in both Italian and English. Willingness to learn, follow processes, and document solutions

Responsibilities

Provide technical support and troubleshooting for Windows OS, Active Directory, and Microsoft 365 applications. Create and maintain clear knowledge base articles in both Italian and English.