COME EXPLORE THE POWER OF POSSIBILITY WITH A CAREER AT SPS!

The Workplace Experience Ambassador will help to elevate the office experience by providing personalized, client-centric services and administrative support. The individual will work proactively with Experience Team to provide curated experiences, general office support and hospitality services. This team member will serve as a “one-stop shop” and ensure all requests are completed to client specifications. This person is the warm welcome and fond farewell, creating memorable experiences for our client and clients’ guests.
Overall, this position continuously offers the highest level of service to all client and SPS employees while maintaining a professional image of the company by providing prompt, courteous and efficient service.

CURATED EXPERIENCE:

• Advocates for employee wellness
• Is a catalyst for accelerating workplace energy.
• Is a connector of colleagues and departments.
• Is creative and spontaneous surprise and delight experiences

QUALIFICATIONS:

• High school diploma or equivalent is required. Associate or bachelor’s degree preferred, in hospitality a plus.
• Proven work experience in a client-facing role in a corporate or hospitality setting.
• Strong communication, interpersonal, and problem-solving skills.
• Professional appearance and demeanor.
• Ability to maintain confidentiality and discretion.
• Tech-savvy with the ability to adapt to various software and systems.
• Flexibility to work in a fast-paced and dynamic environment.
• Customer service or hospitality certification is a plus.
• Ability to be creative, problem solve and deliver strong results.
• Self-motivated, organized, and proactive.
• Strong organizational and collaboration skills.
• Ability to effectively prioritize and executes under pressure.
• Required to maintain an overall professional appearance and attitude.
• Adhere to all policies and procedures required.

OTHER DUTIES:

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.