Workplace Experience Coordinator KOREA - 15 months contract at Criteo

Seoul, , South Korea -

Full Time

Start Date

Immediate

Expiry Date

16 Jul, 26

Salary

0.0

Posted On

18 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer service, Hospitality, Vendor management, Communication, Negotiation, Budgeting, Project management, Health and safety compliance, Problem solving, Change management, Office administration, Event coordination, Korean language, English language

Industry

Advertising Services

Description

What You'll Do: As part of the Criteo Workplace team (WP), the Workplace Coordinator, Korea will be focus on soft services, while working side by side with vendors, partners (landlords) to ensure smooth day-to-day operations in our Seoul office. This is a position that requires a high-level of Service Attitude, Communication and Negotiation skills. This role is ideal for an ambitious workplace coordinator looking to work in a very dynamic and international environment whilst developing their skills in people concierge, budgetary involvement and innovation & creative incentives and flexible ways of working. This is a position that requires physical presence at the office, a high-level of Service Attitude, Communication and Negotiation skills. Reporting into the Workplace Operations Manager, APAC (regional), you’ll help oversee Workplace operations for our Korea office. Provide local support for the new office fit-outs. Maintain the Korea office and develop relationships with Criteos to understand their expectations and keep an open communication at all times whilst delivering company objectives, implementing new technologies and procedures, and creating a space where Criteos can create their best work at all times Help take responsibility for day to day office services and collaborate & work alongside/ direct all inhouse vendors, (technicians team/ cleaning) and help lead your partners (greetings, Hospitality for guests and employees, janitorial, maintenance, MyCriteo ticketing, resolution, etc.). To work with the Workplace Operations Manager (regional) help formulate the annual and quarterly forecasting of budgets for the Korea office/s To work with Workplace Global PM (project manager) to help implement policy or new ways of working (tech) when applicable Act as interface to the all stakeholders to ensure world class services provided in WP’s contribution Assist with organization of events (both internal & external), coordinate all logistics details (security, building access, room setup, catering. Manage last minute changes and ensure smooth execution on the ground for all teams involved – usually larger scale events where you’d partner with Internal Events. Maintain accurate floor plan and allocate desk space to teams (e.g. new starters) whenever necessary Be the WP face to our internal customers in Korea - be approachable for questions and comments from employees and react appropriately to queries raised Facilitate communication and WP’s brand between the Criteo offices Coordinate integration of new employees into the Criteo life. Help drive the Change Management and cultural Onboarding. Monitor and ensure consistent work processes and high service levels Assist with the co-ordination of facilities for all new starters (desk allocation, security cards & keys, phones; car park (as per Criteo Policies) Ensure all staff and visitors are adequately informed and trained about health and safety standards both on joining the company and thereafter Support business partners across the company (local & global) when applicable in a complex and multicultural organization Help execute offices renovation plans as needed Act as a role model at all times Translation of policies from English – Korea and vice versa whenever needed Stamping any company documents that are requested by HR team Helping with the coordination of the Korea health check (if needed by benefits team) Completion of compliance related activities including: - Submission of Korea rules of employment to labor board when updates are made - Submission of disability hire report Who You Are: Proactive and very positive attitude. Attention to details High dedication to customer service and hospitality Organizational, high degree of initiative, self-motivation skills Ability to effectively manage multiple tasks, work flexibly under tight deadlines Knowledges of Health & Safety local compliancy Excellent written and verbal communication highly articulated and polished Experienced in customer service & problem solving Experienced in managing vendors Native in Korean, Fluent in English We acknowledge that many candidates may not meet every single role requirement listed above. If your experience looks a little different from our requirements but you believe that you can still bring value to the role, we’d love to see your application! Who We Are: We’re Criteo, the Commerce Intelligence Platform. Criteo helps businesses turn shopper signals into commerce outcomes while delivering more relevant experiences for shoppers. We use proprietary commerce intelligence and AI decisioning to drive relevance for shoppers and performance for businesses. At Criteo, our culture is as unique as it is diverse. From our offices across the globe or from the comfort of home, our 3,600 Criteos collaborate together to build an open, impactful, and forward-thinking environment. We foster a workplace where everyone is valued, and employment decisions are based solely on skills, qualifications, and business needs—never on non-job-related factors or legally protected characteristics. What We Offer: 🏢 Ways of working – Our hybrid model blends home with in-office experiences, making space for both. 📈 Grow with us – Learning, mentorship & career development programs. 💪 Your wellbeing matters – Health benefits, wellness perks & mental health support. 🤝 A team that cares – Diverse, inclusive, and globally connected. 💸 Fair pay & perks – Attractive salary, with performance-based rewards and family-friendly policies, plus the potential for equity depending on role and level. Additional benefits may vary depending on the country where you work and the nature of your employment with Criteo.

Responsibilities

The Workplace Experience Coordinator will manage day-to-day office operations, including vendor coordination, facility maintenance, and event logistics. They will also act as the primary point of contact for employees, ensuring a high level of service and facilitating the integration of new hires.