Workplace Experience Supervisor at GFL Environmental Inc.

Raleigh, North Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

14 Mar, 26

Salary

0.0

Posted On

14 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Customer Service, Communication, Project Management, Vendor Management, Problem Solving, Interpersonal Skills, Budget Management, Attention to Detail, Facilities Management, Office Administration, Emergency Preparedness, Space Planning, Engagement Initiatives, Organizational Skills, Time Management, Collaboration

Industry

Environmental Services

Description

Summary: The Workplace Experience Supervisor is a key driver of a positive and engaging office culture, ensuring a cohesive and collaborative work environment. Reporting to the Workplace Experience Manager, the Supervisor will oversee daily operations, vendor management, maintenance programs, and events across local corporate office(s). The ideal candidate will demonstrate strong leadership, customer service and communication skills while effectively managing multiple projects in a dynamic, fast-paced environment. This role requires close collaboration with internal teams and key stakeholders to maintain a productive workplace. The successful candidate will be an enthusiastic professional with a positive attitude and a keen eye for detail. Key Responsibilities: Workplace Facilities & Operations Ensure the seamless daily operation and coordination of corporate office(s), maintaining a well-organized, efficient, and high-functioning workplace. Respond to inquiries, direct requests appropriately, and escalate issues as necessary while maintaining clear and effective communication with all levels of management. Conduct regular site inspections to assess office conditions, ensuring that equipment, furniture, and common areas are clean, fully operational, and well-maintained. Oversee workplace security protocols, including regular audits of building access to uphold security and compliance standards. Maintain and update office distribution phone lists and floor plans to ensure accurate information is readily available. Serve as the primary point of contact for workplace vendors, managing vendor relationships, onboarding new vendors, and ensuring service quality. Liaise with vendors and suppliers to guarantee the efficient operation of office equipment and the timely procurement of necessary supplies. Act as the primary liaison between the organization and building management, facilitating effective landlord-tenant communications and promptly addressing concerns. Investigate and resolve billing inquiries or discrepancies related to facilities management, ensuring accuracy and cost control. Oversee office credit card expenses, ensuring timely and accurate reconciliation of expense reports. Coordinate ergonomic accommodations for employees, ensuring a comfortable and compliant workspace. Regularly update the emergency preparedness plans and support the execution of fire drills, training and emergency preparedness exercises to ensure staff readiness. Manage strategic space planning, including workstation assignments, office layout optimization, and recommendations for improvements to leadership. Oversee critical facilities maintenance functions, including HVAC servicing, carpet cleaning, and kitchen appliance upkeep, ensuring operational continuity. Continuously assess and enhance operational processes to drive efficiency, reduce costs, and improve workplace effectiveness. Business Culture and Engagement Foster a positive and inclusive office culture by actively monitoring office culture and implementing initiatives that enhance employee experience. Develop, coordinate, and execute a variety of onsite and offsite engagement initiatives, including holiday celebrations, charitable programs, and team-building activities. Establish and maintain strong relationships with employees at all levels, creating a collaborative and supportive workplace environment. Promote a culture of professionalism, engagement, and high performance within the office. Design and distribute office-wide communications, including digital and printed materials, to support internal engagement and awareness initiatives. Knowledge, Skills and Competencies: Solid understanding of a corporate office environment and workplace management solutions. Ability to work independently, handle multiple tasks simultaneously, and thrive in a fast-paced, dynamic setting. Proven ability to prioritize tasks effectively, manage deadlines, and maintain a calm, organized demeanor under pressure. Strong problem-solving skills with a proactive approach to identifying and addressing potential issues before they arise. Exceptional interpersonal and written communication skills, with the ability to engage in professional and friendly interactions at all levels of leadership within the organization. Experience managing budgets, supplier relationships, and vendor coordination. Ability to maintain confidentiality and handle sensitive information with professionalism and discretion. Detail-oriented with a keen business acumen. Requirements: Minimum of 3 years of experience in office administration, with leadership experience preferred. Business Administration diploma, certificate, or equivalent practical experience. Valid driver’s license and access to a vehicle required. Availability for on-call emergencies in the absence of the Manager. Proficient in Office 365 (Excel, Word, PowerPoint), Workday, Adobe Acrobat, with the ability to quickly learn and adapt to new administrative systems. GFL Environmental an equal opportunity employer and encourages women, Aboriginal people, persons with disabilities and members of visible minorities to apply. We seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences. We thank you for your interest. Only those selected for an interview will be contacted. GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact myworkdayrecruitment@gflenv.com Current GFL Employees If you are an existing GFL employee and would like to search and apply to current job openings, please visit the internal GFL Jobs Hub. At the heart of GFL lies our greatest asset—our people. So, we're glad you landed here! We believe in great careers, making a positive impact on the environment and supporting our people with their life ambitions. We aspire to create the right jobs in a way that brings you along with us. At GFL, growth isn’t just for our business—it’s for our people. Because we see the potential in all our employees to do whatever it is they set their mind to, and we’re proud to support them in that journey. We consider our employees’ personal goals, helping them create the career, and life, that they desire—whether it’s advancing in their job, learning new skills, forming lasting relationships, or mentoring others, while having time to pursue other life ambitions. With safety and sustainability at the core of what we do, we all come together to form “Team Green”—united by our shared purpose to provide environmental solutions that enable our customers and the communities we serve to be Green For Life. We’re proud to say that working for GFL is more than a job. It’s an opportunity to make a difference and grow tremendously along the way. Regardless of the work we’re doing today, we’ve got our sights set on the big picture—not just tomorrow, but for life. GFL empowers those looking for growth in their career and lives, whether that's on our Field Operations teams or Professional Services teams. Field Operations – Our Field positions offer candidates across North America the potential for limitless growth and skill expansion as the front line of our organization, making them central to our company's vision of creating cleaner and more sustainable communities. Professional Services – Our Corporate positions located in key North American offices grow candidates to form strong client relations, manage key programs and accounts, and ensure our Field teams are operating at maximum efficiency.

Responsibilities

The Workplace Experience Supervisor is responsible for ensuring the daily operations and coordination of corporate office(s) while fostering a positive office culture. This includes managing vendor relationships, overseeing maintenance programs, and executing employee engagement initiatives.