Workplace Manager at JLL

Beijing, Beijing, China -

Full Time

Start Date

Immediate

Expiry Date

31 Mar, 26

Salary

0.0

Posted On

31 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Facility Management, Leadership, Communication Skills, SOP Development, Problem Solving, Vendor Management, Budget Management, Team Management, Health and Safety Compliance, Documentation, Proactive Thinking, Collaboration, Creativity, Logical Reasoning, Performance Management, Client Satisfaction

Industry

Real Estate

Description

JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. DUTIES & RESPONSIBILITIES Provide the leadership to the soft team at the client site Manage and oversee the day-to-day operations of soft services, ensuring they meet the needs of the organization. Develop, implement, and maintain Standard Operating Procedures (SOPs) and other relevant documentation related to facility management/soft services based on the contract and commitment with client and ensure implementation and compliance of the processes. Coordinate and communicate effectively with internal teams, external vendors, and service providers. Manage vendor relationships and oversee the performance of contracted services. Develop and manage facility budgets, track expenses, and ensure cost-effectiveness. Proactively identify and address potential soft services issues and implement preventative maintenance measures. Utilize strong logical reasoning to troubleshoot problems and develop effective solutions. Foster a positive and collaborative work environment. Demonstrate leadership, responsiveness and creativity. Oversee compilation and deliver the appropriate monthly/quarterly/annual reporting for the client. Coordinate discussions with each direct report regarding goal setting, performance reviews, and career development planning and incentive/salary administration. Ensure compliance with health, safety, and environmental regulations and Jones Lang LaSalle audit standards. KEY PERFORMANCE MEASURES Client Satisfaction Level of communication within the organization and with the client. Morale and satisfaction of employees under management Improvement and savings initiatives for the client as well as Jones Lang LaSalle Level of independently write and update SOPs based on contract terms and SLAs, coupled with a high level of proficiency in documentation and reporting. GENERAL REQUIREMENTS Bachelor’s degree or higher. Over 7 years practical experience in facility management and experience managing properties with an area of over 50,000 sqm and leading teams of at least 3 people. Strong leadership, people and communication skills Excellent command of spoken and written English and Mandarin Chinese Experience in developing and implementing SOPs and maintaining relevant documentation. Proven ability to think logically and approach challenges with a structured mindset. Proactive and self-motivated with a strong sense of ownership. Ability to think laterally and deliver innovative solutions Experience in managing vendors and contractors is a plus. Location: On-site –Beijing, CHN If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table! At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement and Supplemental Privacy Statement for Individuals in China. For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. Activate your Personal Job Alerts now and receive opportunities as soon as they are advertised. If you're a current JLL employee, please apply using the Internal Career Site At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world. For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.

Responsibilities

The Workplace Manager will lead the soft services team at the client site and manage day-to-day operations to ensure they meet organizational needs. Responsibilities include developing SOPs, managing vendor relationships, and overseeing facility budgets.