Workplace Manager at The Trade Desk

Chicago, Illinois, United States -

Full Time

Start Date

Immediate

Expiry Date

04 Jul, 26

Salary

46.3

Posted On

05 Apr, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Workplace management, Vendor management, Hospitality, Project management, Stakeholder relations, Budget management, Communication, Mentorship, Facilities management, Space planning, Problem-solving, Organizational skills, Business acumen, Leadership, Customer service, MS Office Suite

Industry

technology;Information and Internet

Description

The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. How? With a media buying platform that helps brands deliver a more insightful and relevant ad experience for consumers –– and sets a new standard for global reach, accuracy, and transparency. We are proud of the culture we have built. We value the unique experiences and perspectives that each person brings to The Trade Desk, and we are committed to fostering inclusive spaces where everyone can bring their authentic selves to work every day. So, if you are talented, driven, creative, and eager to join a dynamic, globally-connected team, then we want to talk! The Trade Desk is seeking an inspirational Workplace Manager to join our dynamic Workplace Services team! Our Workplace Managers lead teams that are responsible for creating a “best in class” workplace experience by overseeing vendor services, driving workplace communications, establishing stakeholder relations, and identifying ongoing opportunities for improvement. This role covers a diverse range of responsibilities and is focused on owning and managing day-to-day operations for one of our office locations. This person will be a strong Cultural Ambassador for The Trade Desk bringing first-class hospitality and a customer centric approach to work each day. Candidates must be able to work independently, be able to manage multiple projects in a fast-paced environment and have excellent written and verbal communication skills. The candidate should have strong mentorship qualities to guide and educate team members, office staff, and office leadership. This role is multi-faceted, dynamic, and engaging; an upbeat, positive attitude is a must. What you’ll do: Lead efforts to elevate the holistic workplace experience by demonstrating a strong hospitality focus across wide array of services such as employee and guest arrival experience, office communications, food and beverage, facilities, health and safety, space planning, office culture activation, office events support, and shipping and receiving Maintain and influenceeffective relationships with senior business leaders and teams across functional areas throughout the organization that effectively balance the needs of the workplace team, the office, and the business Lead communication efforts for our team, communicate difficult concepts across various platforms with professionalism, creativity, and clarity in a way that effectively influences others Partner with members of the Real Estate and Workplace Services team and other departments to help ensure successful completion of special office projects Actively assess the pulse of the office by engaging with employees at all levels of the organization and sharing insights with the workplace leadership team to achieve successful organizational outcomes Use independent judgment, proactively and efficiently manage end to end workplace operations, create and implement scalable process and procedures, manage budgets, and oversee delivery of programs and services that positively impact the workplace culture and employee productivity Coach and mentor other members of the team and provide guidance on complex issues facing the workplace organization Identify, negotiate, and manage strategic vendor relationships and address service concerns through timely feedback and performance reviews Delegate and prioritize effectively while balancing competing priorities Regularly exercise discretion and independent judgement to implement important action Understand importance of local government nuances and rules & regulations Partner with HR and building management to communicate information to employees and visitors in a timely manner to ensure a safe and secure workplace for everyone Work closely with othermanagers and senior leaders to coordinate across departments and build The Trade Desk’s organizational capabilities Maintain broad understanding of the processes, procedures, and systems used to accomplish team’s work and familiarity with the underlying concepts in other disciplines within the function Who you are: Bachelor’s degree + 5 years of direct experience (or 10+ years of comparable experience)implementing and managing a fast-paced office or professional work environment. Experience within tech sector is a plus Excellent organizational and problem-solving skills, be solution focused, have high EQ, be professional, collaborative, reliable, and have a genuine interest in providing excellent overall service Passion – your work matters, and you deliver it with an upbeat, positive attitude withattention to detail Grit – sometimes solutions take creative thinking and multiple iterations. You are resilient to finding solutions Excellent Decision Quality – Know when to escalate and when to decide. Understand how decisions can have impact across teams, offices, and global objectives Strong team player with experience working with C-Suite and Executive levels Experience managing team members that consist of either managers or individual contributors A creative mind with an ability to suggest innovative ideas and improvements Strong business acumen and knowledge of business insights Excellent written and verbal communication skills, in both large and small groups Proficient in MS Office Suite – Word/Excel/PowerPoint Able to respond after hours for emergencies and able to work outside of designated hours as needed Active duties requiring walking, standing,reaching, bending, and crouching as part of daily activities Ability to lift 50 lbs. #LI-LM2 The Trade Desk does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of The Trade Desk. The Trade Desk is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. CO, CA, IL, NY, WA, and Washington DC residents only: In accordance with CO, CA, IL, NY, WA, and Washington DC law, the range provided is The Trade Desk's reasonable estimate of the base compensation for this role. The actual amount may differ based on non-discriminatory factors such as experience, knowledge, skills, abilities, and location. All employees may be eligible to become The Trade Desk shareholders through eligibility for stock-based compensation grants, which are awarded to employees based on company and individual performance. The Trade Desk also offers other compensation depending on the role such as variable compensation-based incentives and commissions. Plus, expected benefits for this role include comprehensive healthcare (medical, dental, and vision) with premiums paid in full for employees and dependents, retirement benefits such as a 401k plan and company match, short and long-term disability coverage, basic life insurance, well-being benefits, reimbursement for certain tuition expenses, parental leave, sick time of 1 hour per 30 hours worked, vacation time for full-time employees up to 120 hours thru the first year and 160 hours thereafter, and around 13 paid holidays per year. Employees can also purchase The Trade Desk stock at a discount through The Trade Desk’s Employee Stock Purchase Plan. The Trade Desk also offers a competitive benefits package. Click here to learn more. Note: Interns are not eligible for variable incentive awards such as stock-based compensation, retirement plan, vacation, tuition reimbursement or parental leave At the Trade Desk, Base Salary is one part of our competitive total compensation and benefits package and is determined using a salary range. The base salary range for this role is $25.24—$46.30 USD As an Equal Opportunity Employer, The Trade Desk is committed to creating an inclusive hiring experience where everyone has the opportunity to thrive. Please reach out to us at accommodations@thetradedesk.com to request an accommodation or discuss any accessibility needs you may require to access our Company Website or navigate any part of the hiring process. When you contact us, please include your preferred contact details and specify the nature of your accommodation request or questions. Any information you share will be handled confidentially and will not impact our hiring decisions.

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Responsibilities

The Workplace Manager leads the workplace services team to create a best-in-class office experience by overseeing vendor services, facilities, and daily operations. They act as a cultural ambassador, fostering an inclusive environment while managing budgets and stakeholder relationships.