Job Description
“Rate is one of the nation’s top retail mortgage lenders, delivering a seamless, tech-driven experience that helps customers reach their homeownership and financial goals. Founded in 2000 and based in Chicago, Rate is licensed in all 50 states and D.C. and has helped over 2 million homeowners with a wide range of loan products, competitive rates and personalized service. With 5,000+ employees across 300+ offices and 12+ subsidiaries, Rate’s Loan Officers rank among the best in the country. From purchases and refinances to tapping into equity, Rate makes financing faster, simpler and less stressful. Our technology — including Same Day Mortgage, the Rate App, FlashClose℠, MyAccount and the Language Access Program — has earned recognition from HousingWire, Scotsman Guide, NerdWallet, the Chicago Tribune and Crain’s Chicago Business. Learn more at rate.com.”
Compensation: $50-55k Annually
Hours: 8:30-5:30 pm CST

QUALIFICATIONS:

Strong and independent self-management
Must demonstrate the ability to communicate thoroughly and effectively, both in written and spoken word
Proven ability to coordinate multiple projects and tasks in a fast-paced environment
Must be a team player
Moderate level of knowledge using Microsoft Office Projects (Word, Excel, Outlook)
Analytical and problem-solving mindset
High School diploma or equivalent
Minimum 1 year experience in an administrative or office support role, or equivalent experience
Rate is an Equal Opportunity Employer that welcomes and encourages all applicants to apply regardless of age, race, sex, religion, color, national origin, disability, veteran status, sexual orientation, gender identity and/or expression, marital or parental status, ancestry, citizenship status, pregnancy or other reason protected by law.
The company offers a comprehensive benefits program to eligible employees, including eligibility to participate in a company-sponsored 401(k); vacation benefits; eligibility for medical, dental, vision, and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; critical care insurance; personal accidental insurance; commuter benefits; pet insurance; certain time off and leave of absence benefits; well-being benefits (e.g., employee assistance program); and other supplemental benefits (e.g. legal planning assistance; identity theft protection; pet insurance; wellness resources).
Applications are being accepted on an ongoing basis.
Please click this link to learn more about our benefit offerings for Washington State: https://www.rate.com/careers/open-positions/disclosure

Provide support to national branches via internal ticketing system (including but not limited to placing office orders and scheduling service appointments)
Manage company shipping accounts for location and user setups/closures, and general account maintenance
Coordinate vendor deliveries and pick-ups for soft services such as water coolers, shred service, coffee machines,
Handle requests for new and updated certificates, documents, and contracts, including distribution to original requestors
Act as a point of contact for national branch emergencies such as structural damage, maintenance requests, snow removal,
Assist Project Managers with Workplace Services tasks associated with office openings, closings, relocations, and transfers
Manage and maintain team resources so as to provide the most up-to-date information necessary for team efficiency