REQUIREMENTS

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• High School Diploma or GED with up to 2 years of job-related experience.

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• Ability to follow basic work routines and standards in the application of work.

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• Communication skills to exchange straightforward information.

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• Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.

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• Strong organizational skills with an inquisitive mindset.

ABOUT THE ROLE:

As a CBRE Workplace Services Coordinator, you’ll be responsible for delivering a world-class customer service experience to employees and guests of a designated building. In addition to supporting the on-site experience, you’ll also assist in managing the broader APAC portfolio and oversee service delivery for the Sydney office remotely.

WHAT YOU’LL DO:

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• First point of contact for all those entering the facility. Greet them with a friendly and welcoming demeanor. Issue visitor and parking passes and follow security protocols.

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• Make a memorable first impression by answering the telephone in a professional manner. Create presentations and speak to various-sized groups.

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• Arrange and confirm recreational, dining, and business activities on behalf of the requestor.

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• Manage janitorial or maintenance work orders as needed. Coordinate and execute workplace services including mail, office supply services, and onboarding.

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• Acknowledge inquiries or complaints from employees, guests, and co-workers. Provide solutions in a professional customer service-driven manner.

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• Organize and manage on-site events. This includes securing event space, set up and tear down of the room, and delivery of supplies.

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• Follow property-specific security and emergency procedures. Notify appropriate parties to ensure the safety of all individuals in the building.

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• Coordinate with vendors who supply services or goods to the workplace.

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• Explain detailed and/or complicated information within the team. Follow specific directions as given by the manager.