Works Coordinator at Downer Group

Gold Coast City, Queensland, Australia -

Full Time

Start Date

Immediate

Expiry Date

11 Oct, 26

Salary

0.0

Posted On

13 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Scheduling, Workforce Coordination, Logistics, Communication, Customer Service, Problem Solving, Analytical Skills, Microsoft Office, Attention To Detail, Organizational Capability, Stakeholder Management, Administrative Support

Industry

Civil Engineering

Description

The opportunity We're looking for a highly organised Works Coordinator to join our Skilltech team. In this pivotal role, you'll be the connection between our technicians, customers and clients—ensuring work is scheduled efficiently, issues are resolved quickly and contractual commitments are delivered on time. If you're a natural organiser who thrives in a fast-moving environment and enjoys balancing people, priorities and problem-solving, this could be the role for you. What you'll do * Coordinate daily schedules and work allocations for field technicians * Liaise with customers, clients and operational teams to ensure jobs are completed on time * Monitor work orders and manage scheduling changes where required * Investigate and resolve operational issues to minimise disruptions * Support contract performance and KPI delivery * Build strong relationships with internal and external stakeholders * Identify opportunities to improve processes and service delivery * Provide high-quality administrative support to operational teams What we offer * Permanent opportunity within a stable and growing business * Supportive team environment with ongoing development opportunities * Suite of Downer benefits, including health and wellness initiatives * Join an organisation that values flexibility, inclusion and continuous improvement * A diverse role where no two days are the same What we're looking for * Experience in scheduling, workforce coordination or logistics * Strong communication skills and a customer-focused approach * Proven ability to manage competing priorities and deadlines * Excellent problem-solving and analytical skills * Advanced Microsoft Office skills * High attention to detail and strong organisational capability * A proactive mindset with the confidence to take initiative About the team Downer's Energy & Utilities business unit is an integrated trans-Tasman team, providing services and solutions that connect communities to essential networks and infrastructure. We design, build, operate and maintain today's critical assets and networks, delivering complete services across the water, electricity, telecommunications, industrial and power generation sectors. Our expertise spans in-house technical smarts, specialist engineering, integrated OEM partners, and dedicated crews of qualified tradespeople. All offers of employment are subject to satisfying the project minimum requirements, a pre-employment medical and evidence of your right to work in Australia. How to apply Click "Apply" to start your application. We look forward to hearing from you! Downer Group is an employer that acknowledges and embraces the importance of our people's diverse experiences, talents, and cultures. As an inclusive employer, we welcome applications from everyone.

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Responsibilities

Coordinate daily schedules and work allocations for field technicians while liaising with customers and clients to ensure timely job completion. Monitor work orders, resolve operational issues, and provide administrative support to maintain contract performance and KPIs.