ABOUT THE ROLE
This is a great opportunity to move into a vibrant and forward-thinking environment supporting the delivery of a diverse range of construction services. This role will appeal to you if you have a genuine interest in the delivery of public services and a commitment to continuous improvement and delivery of a high-quality service
As our next Works Programmer, you’ll ensure the effective scheduling of resources, customer satisfaction and maximise productivity.
The role is integral to our team to help make Leeds a better place for all.
THIS ROLE IS BASED IN THE UK. HOME OFFICE GUIDANCE STATES THAT CANDIDATES MUST EVIDENCE THEIR RIGHT TO WORK IN THE UK PRIOR TO COMMENCING EMPLOYMENT, EITHER AS A UK OR IRISH CITIZEN, UNDER THE EU SETTLEMENT SCHEME OR HAVING SECURED ANY OTHER RELEVANT WORK VISA.
If you do not have the right to work in the UK, you must consider your own eligibility for sponsorship for a particular role through the Skilled Worker visa route before applying. To be eligible for sponsorship you’ll usually need to be paid the standard salary rate of at least £41,700 per year or meet one of the other eligibility criteria. Ensure you are eligible before applying.
RESPONSIBILITIES
- Allocate work to trade operatives and sub-contractors ensuring work is carried out effectively and efficiently in line with service standards, targets, and priorities (KPI’s).
- To action works appropriately. Including raising, varying, and planning of work relevant to service area utilising a variety of means including system job loaders.
- Ensure that operatives are achieving required levels of productivity and support team leaders and managers in improving performance through activities including but not limited to monitoring and reporting.
- To administer the invoicing & application for payment process in line with service area processes and via relevant systems e.g., Connect, PSTeam, Civica, CAP, FMS etc.
- Use all relevant IT systems in line with agreed processes e.g., Connect.
- To liaise with other programmers and team leaders to ensure the most effective use of materials, workforce and sub-contractors continually driving a value for money, customer focussed service.
- To organise and distribute standby rota’s for out of hours service provision and make changes where necessary.
- Undertake ordering of materials, plant and equipment as requested.
- To undertake administrative duties in relation to obtaining quotations where needed, passing information to sub-contractors and managers where necessary.
- Monitor performance and provide information to Departmental Managers when required utilising relevant methods e.g., Connect Dashboards
- To assist with the investigating and resolving of complaints regarding the service in accordance with the Councils Complaints Policy.
- Ensure appropriate safeguarding reporting procedures are adhered to.
- Ensuring that relevant H&S information is considered when scheduling work e.g., UDC’s.
- Ensure that work is delivered in line with Business Continuity and risk management procedures in place in Leeds Building Services.
- To ensure all activities are delivered in accordance with all legal and regulatory requirements and in line with the Council’s policies and procedures.
- To effectively liaise with customers, clients, and external stakeholders to ensure all repair related issues are identified and any specific requirements are adhered to. Ensuring an efficient programming service is offered to improve customer satisfaction.
- To work flexibly across the Leeds Building Service to respond to Service priorities as needed. To be flexible and adaptable to change to assist by undertaking duties as required commensurate to grade.
- To participate in appraisal, training, and development activities as necessary to ensure up to date knowledge and skills including attending and contributing to regular toolbox talk with operatives and supervisors.
- Maintain a high level of personal effectiveness and uphold and promote the name and reputation of Leeds City Council and operate in accordance with the Leeds City Council code of Conduct.
- To ensure effective positive and open relationships with staff and trade union representatives in the working environment supporting people to feel motivated and engaged in the values, vision, and direction of the service.
- Be aware of and support difference and ensure equality for all working in an anti-discriminatory manner, upholding, and promoting the standards and equal opportunities of Leeds City Council promoting the values of the Council through appropriate behaviour and professionalism.
- To contribute to workforce planning and support change management activities including organisational development as required.
- To improve own practice through observation, evaluation, discussion with colleagues and development programmes.
- To work collaboratively with colleagues, knowing when to seek help and advice.
- Contribute to the overall ethos, work, and aims of Leeds City Council by attending relevant meetings, training days/events as requested.
- Be aware of and comply with Leeds City Council policies and procedures e.g., health, safety and security, confidentiality and data protection reporting all concerns to an appropriate person.
- Recognise and appropriately challenge any incidents of racism, bullying, harassment or victimisation and any form of abuse of equal opportunities, ensuring compliance with relevant policies and procedures and making sure the individual/s involved understand it is unacceptable.
- The duties outlined are not meant as an exhaustive list and will also comprise any other duties within the spirit of the post commensurate with the job evaluation outcome for this post.
As a Works Programmer, you will bring to the role:
- Ability to schedule resources effectively to maximise productivity and commercialisation of LBS.
- Ability to request and interpret asbestos surveys, arrange removals, and ensure effective communication to Customers and External Organisations.
- Able to work flexibly across different work locations and areas as appropriate.
- An awareness of health and safety policies and procedures e.g., working at height, lone working, manual handling, CF50, HZ1.
- Experience of co-ordinating staff to achieve objectives and outcomes
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