Workshop & Counter Assistant

at  The Lawnmower Company Ltd

WORKSHOP & COUNTER ASSISTANT

With continued growth within the company, an exciting opportunity has arisen for a workshop/counter assistant. The right candidate will support the team with the company’s growth plans for our workshop, showroom, and e-commerce website.
As a workshop/counter assistant, you will be confident, engaging, and committed to supporting the team.
This is a permanent position with a well-established family-owned garden machinery company.
The right candidate will be trained on the company’s modern operating systems.

• Liaison with our customers via telephone, email, online chat, and in our showroom
• Looking up and finding parts for customers and mechanics in the workshop
• Booking in machinery and arranging customers’ machines to be delivered back.
• Ability to deliver back machines if needed - experience driving a LWB van will be required.
• Good product knowledge for products we sell, and the ability to find the right machine to suit the customer’s needs.
• Creating invoices and taking payments from customers (cash, cheque or card)
• Arranging supplies for our workshop and grounds maintenance department
• Processing online orders and despatching orders
• Help organize daily workshop jobs and perform quality control on completed ones.