Job no: 560034
Work type: Full time
Site: Bristol
Categories: Autocentre Management
Location: Bristol
Salary: £33,000 - £37,000 per annum + bonus
Business Area: Autocentres
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- £33,000 - £37,000 per annum
- Average uncapped bonus of £7,100 per year (with potential to earn more)
- 5 days a week
- Earn extra with our refer a friend scheme – T&C’s Apply
Join Halfords as a Workshop Manager and be part of a dynamic team dedicated to delivering exceptional technical solutions and customer service. This role offers the opportunity to lead a talented team of technicians, drive innovation, and grow your career in a supportive and engaging environment.
This is a really exciting time to join our Halfords Garage Services team. You will be working at one of our new Fusion centres; it will be upgraded with the latest facilities to lead the way in providing a first-class customer experience and a great working environment.

KEY ACCOUNTABILITIES:

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• Understand customer demand and manage the team to exceed expectations.

• Communicate clearly with customers about work options and implications.
• Maximize team performance against sales and customer service targets.
• Ensure compliance with Health & Safety and quality standards.
• Support team engagement and bring Halfords Values to life.

SKILLS AND EXPERIENCE:

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• Level 3 in Light Vehicle Maintenance or equivalent experience.

• Proven leadership and mentoring skills.
• Excellent communication and organisational abilities.
• Strong track record of meeting targets and building relationships.
• Experience with compliance standards and in-house systems.
• Valid driving license.

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• Lead the Workshop team to deliver technical solutions promptly.

• Collaborate with the Front of House team to ensure seamless customer service.
• Allocate jobs based on technical requirements and customer demand.
• Conduct daily huddles to keep the team informed and motivated.
• Inspire and mentor the team to develop their technical skills.
• Act as an ambassador for Halfords Values, promoting a positive and inclusive culture.