Workshop Supervisor at WesTrac

Welshpool, Western Australia, Australia -

Full Time

Start Date

Immediate

Expiry Date

21 Jun, 26

Salary

0.0

Posted On

23 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Team Leadership, Safety Culture, Work Order Management, Customer Communication, Performance Management, Coaching, Productivity Monitoring, Resource Coordination, Warranty Management, Tool Calibration, Component Knowledge, Interpersonal Communication, Organizational Skills, Attention To Detail, MS Office Proficiency, Mobile Plant Equipment

Industry

Machinery Manufacturing

Description

Reporting to the Area Manager – Mining Components, the Workshop Supervisor will join the Small Components team on a full‑time basis at our Welshpool Operations. This position leads a small team within the mining components department, ensuring all work is completed safely, efficiently, and to the highest quality standards. The role is responsible for managing work orders, coordinating store performance, and maintaining productivity and compliance to meet the expectations of both our customers and WesTrac. Roster – Monday – Friday, 10.5 Hrs/Day (including meal break) day shift only What You'll Do: Lead a strong safety culture by modelling safe behaviours, ensuring compliance with all WesTrac and customer safety standards, and driving proactive hazard reporting and continuous improvement. Communicate directly with customers to provide updates on work orders, clarify requirements, and ensure service delivery met agreed timelines and quality expectations. Manage and develop the workshop team, setting clear KPIs, conducting performance reviews, coaching staff, and ensuring adherence to policies, procedures, and quality standards. Oversee daily workshop operations, including Work in Progress (WIP) control, technician productivity, work order accuracy, and timely job invoicing to meet performance targets. Coordinate resources and workflow, including labour allocation, training and leave planning, warranty management, tool calibration, and communication with internal and external stakeholders. Skills & Experience: Solid component knowledge (OEM experience desirable) or strong familiarity with mobile plant equipment. Trade qualification highly regarded. Demonstrated leadership capability with strong written, verbal and interpersonal communication skills. Proficient computer user with strong MS Office capability. Excellent organisational skills with the ability to manage shifting workloads, prioritise effectively, and work both independently and collaboratively. High attention to detail with a strong commitment to delivering quality work. Our Benefits include, but are not limited to: Financial Benefits - Paid Parental Leave & Secondary Carers Leave, Salary Sacrificing, Novated Leasing, Income Protection Insurance & more than 600 retail discounts, such as, Coles, Petbarn, Virgin, HOYTS & Crown. Health & Wellness - Discounts with BUPA, Fitness Passport to access multiple gyms across Australia & EAP access to support you and your immediate family. Culture & Career - Personal and Team Recognition (Made for More awards), Internal Career Progression, Training & Flexibility through our award-winning WesTrac Institute Employee Referral Program - Opportunity to receive a referral bonus up to $5000 for applicable roles Additional Perks - Emergency Services Leave, Defence Force Reserves Leave & Employee Share Purchase Plan opportunity. Our Company & Commitment With over 4,500 employees, WesTrac is one of the world's largest authorised Cat® equipment dealers, offers a wide range of mining and construction equipment and management solutions. At WesTrac, we reflect diverse communities, celebrate our people's diversity, and create a culture where employees feel safe to be their authentic selves. We encourage applications from First Nations people, LGBTQIA+ individuals, and those from culturally diverse backgrounds. WORK180 endorsed employer for our commitment to diversity, inclusion, and equality. Reference Number: 5525

Responsibilities

This position leads a small team within the mining components department, focusing on ensuring all work is completed safely, efficiently, and to the highest quality standards. Responsibilities include managing work orders, coordinating store performance, and maintaining productivity and compliance for customers and WesTrac.