Workshop Team Leader at Tourism Holdings Ltd

Queenstown, Otago, New Zealand -

Full Time

Start Date

Immediate

Expiry Date

29 Sep, 26

Salary

0.0

Posted On

01 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Workshop Management, Team Coordination, Coaching, Quality Control, Problem Solving, Interpersonal Communication, Attention To Detail, Vehicle Preparation, Operational Planning

Industry

Travel Arrangements

Description

Tourism Holdings Limited (thl) is New Zealand's top tourism company and the world's largest provider of recreational vehicles. Joining thl gives you the chance to jumpstart your career in NZ's vibrant tourism industry. Our brands include maui, Apollo, Britz, Mighty rentals, and more. We also design motorhomes through Action Manufacturing and create digital products via thl Digital. Collectively we represent over 15 RV brands, each with strong brand equity and local heritage in the markets they operate. Amplified by our connections to the broader tourism industry and manufacturing sectors. At thl, we’re a global family of RV brands delivering unforgettable travel experiences across New Zealand and the world. We’re looking for a motivated Workshop Team Leader to support our Workshop and Service Manager in leading the day-to-day operations of our busy workshop team. This is a hands-on leadership role where you’ll help ensure our rental fleet is legally compliant, well-presented, safe, and ready to deliver an exceptional customer experience. About the role: As Workshop Team Leader, you’ll provide operational and leadership support across the workshop, helping to coordinate workloads, coach team members, maintain high vehicle preparation standards, and support a positive, safe, and efficient team environment. Key Responsibilities: Support the Workshop and Service Manager with day-to-day workshop operations. Coordinate team workloads based on skills, priorities, and operational requirements. Lead by example, motivating and supporting team members to deliver high standards. Monitor vehicle preparation quality and follow up on standards where needed. Communicate clearly with branch management and escalate issues as required. Help maintain a clean, tidy, safe, and well-presented workshop environment. About you: You’ll bring a positive, proactive approach and the confidence to support a busy team in a fast-paced workshop environment. Mechanical experience is preferred but not essential. Effective supervisory, communication, and interpersonal skills. Strong problem-solving ability and excellent attention to detail. Confidence working under pressure and keeping the team focused. Ability to train, coach, and support team members. A reliable team-player attitude with flexibility to support operational needs. A current, valid driver licence is preferred. Willingness to work a flexible rotating roster, including weekends if required. What you’ll be doing: In this role, you’ll play a key part in: Ensuring our vehicles are prepared to the highest possible standard, helping create safe and unforgettable experiences for our customers. Lead, motivate, and support workshop team members. Coordinate daily workloads and help ensure tasks are completed efficiently. Maintain strong workshop standards, processes, and team culture. Support training and development for team members. Work collaboratively with other departments to achieve branch objectives. Keep customer experience, safety, and quality at the centre of everything you do. Why join us? You’ll be joining a global business with well-known RV and tourism brands, where no two days are the same and your leadership will directly contribute to delivering outstanding customer experiences. Ready to take the next step? Apply now and help us keep our fleet safe, compliant, and ready for unforgettable journeys. Thank you for your application, We are an equal opportunity employer and we aim to recruit a diverse range of people with a diverse range of talents to help us achieve our goals. Note that only selected candidates will be contacted. Your privacy is important to us. Our privacy policy explains how we collect, process, use, store and disclose your personal data, as well as your rights associated with that data. This policy is provided in a layered format so you can click through to the specific areas set out below. Please also use the Glossary at the end of the document to understand the meaning of some of the terms used. https://www.thlonline.com/privacy

Responsibilities

Support the Workshop and Service Manager in leading day-to-day operations and coordinating team workloads. Ensure the rental fleet is safe, legally compliant, and prepared to high standards for customers.