Workshop Team Leader at Tourism Holdings Ltd

Christchurch, Canterbury, New Zealand -

Full Time

Start Date

Immediate

Expiry Date

18 Oct, 26

Salary

0.0

Posted On

20 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Team Leadership, Workflow Coordination, Coaching, Training, Quality Control, Health and Safety Compliance, Interpersonal Communication, Problem Solving, Technical Vehicle Knowledge, Operational Management, Attention to Detail, Manual Driving

Industry

Travel Arrangements

Description

Join thl and help lead a high-performing workshop team delivering exceptional vehicles and customer experiences. About thl: At thl, we are a global family of RV brands creating unforgettable travel experiences across New Zealand, Australia, North America and beyond. From building and renting RVs to supporting customers on the road, we are passionate about helping people experience the world in a way that creates value for the people, places and environments we touch. We are always moving forward, always evolving, and we believe that anywhere is possible. About the role: We are looking for a proactive and people-focused, full-time permanent Workshop Team Leader to support the Workshop and Service Manager in leading day-to-day workshop operations. In this role, you will help coordinate workflow, support and coach team members, and ensure our rental fleet is safe, compliant, well presented and ready to deliver an excellent customer experience. This is a hands-on leadership opportunity where you will play a key part in keeping the team focused, supporting operational standards, and helping create unforgettable holidays for our customers. What you will be doing: Supporting the Workshop and Service Manager with day-to-day coordination of workshop activities. Allocating work across the team based on skills, knowledge and operational priorities. Leading by example and supporting a positive, collaborative and high-performing team culture. Coaching, training and supporting team members to meet required standards. Monitoring vehicle processing standards and following up to ensure quality outcomes. Ensuring vehicles are prepared to a high standard, legally compliant and ready for customers. Communicating clearly with branch management and escalating issues where required. Supporting health, safety and compliance practices across the workshop. Helping maintain a clean, tidy and well-presented workshop environment. About you: You will be a confident team player who enjoys leading others, solving problems and keeping operations running smoothly. You will bring a positive attitude, strong communication skills and the ability to stay calm and organised in a busy workshop environment. We are looking for someone who has: Effective supervisory, communication and interpersonal skills. A proactive, enthusiastic and solutions-focused approach. Strong attention to detail and confidence working under pressure. The ability to train, coach and support team members. Good technical knowledge of vehicles, workshop systems or operational processes. Mechanical experience, preferred but not essential. A current and valid driver licence, with manual driving capability desired. Flexibility to work on a rotating roster, including weekends if required. Why join us? At thl, you will be part of a globally connected business with strong local brands, a supportive team environment and a shared commitment to delivering outstanding customer experiences. If you are ready to step into a hands-on leadership role and help keep our fleet moving, we would love to hear from you. Apply now and take the next step in your career with thl. Thank you for your application, We are an equal opportunity employer and we aim to recruit a diverse range of people with a diverse range of talents to help us achieve our goals. Note that only selected candidates will be contacted. Your privacy is important to us. Our privacy policy explains how we collect, process, use, store and disclose your personal data, as well as your rights associated with that data. This policy is provided in a layered format so you can click through to the specific areas set out below. Please also use the Glossary at the end of the document to understand the meaning of some of the terms used. https://www.thlonline.com/privacy

Responsibilities

Support the Workshop and Service Manager in coordinating day-to-day operations and allocating work across the team. Ensure the rental fleet is safe, compliant, and prepared to a high standard for customer use.