Workshop Technician at Stryker - Poland

Formello, Lazio, Italy -

Full Time

Start Date

Immediate

Expiry Date

05 Apr, 26

Salary

0.0

Posted On

05 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Repair, Troubleshooting, Customer Service, Technical Support, Data Entry, Quality Improvement, Health & Safety Compliance, Inventory Management, Communication, Problem Solving, Teamwork, Technical Competency, ERP Systems, Documentation, Maintenance, Mechanical Engineering, Electrical Engineering

Industry

Medical Equipment Manufacturing

Description

Work Flexibility: Onsite The Job’s Mission: The Workshop Technician is primarily responsible for the correct repair of customer and Stryker equipment, as well as movement of stock between repair status areas, handling of incoming calls into the department, restocking of consumables and liaising with the Customer service team. The Workshop Technician will utilize a wide array of knowledge, technical skills and problem-solving abilities to facilitate the fast turnaround of both the quality checking of loan equipment and the repair of items that have failed in the customer environment. The Workshop Technician is responsible for troubleshooting and maintaining the overall status of Stryker equipment. The Workshop Technician improves quality by offering suggestions, acting to meet customer’s needs, implementing Quality/Process improvements, and following standard work to deliver on Stryker Technical Services. Find out more about our Orthopaedic Instruments and Endoscopy products via the links: Endoscopy: Endoscopy | Stryker Orthopaedic Instruments: Orthopaedic Instruments | Stryker Essential duties & responsibilities: (detailed description) Manage daily workload within the workshop to meet demand plans and customer needs Ensure that all repairs are evaluated and completed in a timely manner as defined by the Team lead or Supervisor Work with the Customer services Department to schedule the quality checking of all capital equipment Responding to customer and internal queries in a timely, efficient and professional manner Provide reporting and documentation on all aspects of work within the workshop Assist with ERP Data entry, quoting and repair of customer equipment Maintain technical competency through regular and frequent attendance at appropriate courses of further vocational study and continuing professional development Ensure that Health & Safety standards and requirements are met at all times by the Supplier, its employees, servants and agents Ensure that the department's performance of services is ISO 9001 compliant Support Team and Individual continuous improvement initiatives to drive higher standards of efficiency and quality Provide Technical support for both internal and external customers Ensure efficient maintenance of the spare parts stock and participate in the realization of the required annual inventories Provide reporting on repair, departmental or customer activity using the appropriate systems available Education & special trainings: Fluent in Local Language as well as minimum level of English Educational requirements per country specific regulations Educated to degree level is preferable with experience in at least one of the following: Electrical / Mechanical Engineering Medical Physics Service and maintenance of medical equipment Customer service Qualifications & experience: Previous experience of maintenance and repair of medical equipment preferred Experience ERP systems and data entry Full Driver’s license Physical & mental requirements: Exerting up to 25 kilos of force occasionally and/or up to 10 kilos of force constantly to move objects Coordination of eye, hand and foot movement with an ability to grasp by hand and meet cognitive demands to include visual and auditory discrimination / memory, reading ability and memory retention ability Must have the ability to prioritize work and keep documentation Must possess unwavering ethics & integrity in a competitive and demanding work environment Ability to think independently, use sound judgment, prioritize, make quick decisions and problem-solve Ability to communicate effectively and work both independently and as part of a team on assignments May involve exposure to chemicals, solvents, and cleaning detergents May require to wear personal protective equipment Learn more about Stryker: https://www.stryker.com/ About Stryker Stryker is one of the world’s leading medical technology companies and together with our customers, we are driven to make healthcare better. The Company offers a diverse array of innovative medical technologies, including reconstructive, medical and surgical, and neurotechnology and spine products to help people lead more active and more satisfying lives. Stryker products and services are available in over 100 countries. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Travel Percentage: 20% Stryker is one of the world’s leading medical technology companies and, together with its customers, is driven to make healthcare better. We offer innovative products and services in Orthopaedics, Medical and Surgical, and Neurotechnology and Spine that help improve patient and hospital outcomes. We are proud to be named one of the World’s Best Workplaces! For more information, visit: www.stryker.com Work Flexibility Remote – Role allows you to work the majority to 100% of time from an alternate workplace. These roles could have travel expectations, and you must work within the country of the job requisition location. Field-based – You can expect to regularly work a majority to 100% of time at customer facilities and has a set territory or expectation to travel within a set boundary. Almost all sales roles would likely be qualified as field-based. Onsite – Role is 100% located at a Stryker facility. Some ad hoc flexibility may be available depending on role, level, and job requirements. Manufacturing roles and any role that requires physical presence at the office would qualify under this category. Hybrid – You can expect to regularly work in both an alternate workplace and a Stryker facility. Roles that are partially remote or co-located would qualify as hybrid, and the expectation to be onsite would be defined and agreed upon by your manager/supervisor.

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Responsibilities

The Workshop Technician is responsible for the repair of customer and Stryker equipment, managing stock movement, and liaising with the Customer Service team. They ensure timely repairs and quality checks while maintaining compliance with health and safety standards.