Wraparound Support Counselor - Bilingual at Seneca Family of Agencies
San Jose, California, United States -
Full Time


Start Date

Immediate

Expiry Date

10 Aug, 26

Salary

32.0

Posted On

12 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Bilingual Spanish, Mental Health Counseling, Crisis Intervention, Case Management, Trauma-Informed Care, Culturally Responsive Services, De-escalation Techniques, Family-Centered Support, Treatment Planning, Clinical Documentation

Industry

Mental Health Care

Description
Are you passionate about making a difference in the lives of youth and families? Step into a role where your bilingual skills and compassion can change lives. As the Bilingual Support Counselor, you will provide family-centered mental health counseling, support, crisis intervention, and case management services for youth and their families. Counselors are members of a multi-disciplinary team and provide trauma-informed, culturally responsive services in the community at times and locations convenient to the family.  ABOUT WRAPAROUND  Seneca's Wraparound Program in Santa Clara County provides culturally-sensitive, highly-coordinated intensive services to youth and families with complex and enduring needs. Through a team and strengths-based approach, the mental health supports focus on enhancing safety, placement stability, and well-being. Wraparound works in close partnership with the Department of Family and Children Services (DFCS), Juvenile Probation, Behavioral Health and Post-Adoption services to provide outcome-oriented services aimed to keep youth in their homes and community. Wraparound serves racially and ethnically diverse youth and families regardless of, but not limited to, their socio-economic circumstance, sexual orientation, gender identity and expression, and religion.  ABOUT SENECA FAMILY OF AGENCIES  Seneca Family of Agencies has been nominated among the Bay Area’s Top Workplaces [https://topworkplaces.com/company/seneca-family-of-agencie/bayarea/] for several consecutive years. We’re committed to providing traditionally marginalized communities with a network of excellent mental health, community-based, and educational services. We are committed to building a diverse staff. Our programs are deeply engaged in conversations and training on Diversity, Equity, and Inclusion [https://senecadei.wordpress.com/] to bring equity and justice to the youth and families we serve.   Responsibilities:  * Provide counseling and case management services for enrolled youth and their families. * Support client and family to connect to natural supports and community-based resources. * Provide crisis intervention and other mental health services as needed at client homes, schools, and other community locations. * Participate in all treatment reviews, program staff meetings, and Individualized Education Program (IEP) meetings when necessary. * Complete mental health notes and other paperwork, and complete service tracking documentation as indicated. * Assist with planning arrangements and transportation for school, therapy appointments, and court hearings as needed. * Attend team meetings, weekly trainings, individual and group supervisions, and adhere to clinical best practices. * Maintain a flexible work schedule. * Participate in providing crisis phone support as scheduled. * Utilize crisis communication and de-escalation techniques as per Seneca's crisis response training.   Qualifications: Required: * Education/Experience Requirements: * Bachelor’s degree OR * Associate degree or equivalent + 1 year of applicable experience OR * High School Diploma/GED + 2 years of applicable experience may be accepted in programs that do not have a written contract requiring a Bachelor’s degree as a minimum education level. * Applicable experience can include paid or unpaid experience working with youth or families or working in the social services field. * Bilingual Spanish skill set, must pass bilingual proficiency assessment * At least 21 years of age. * TB test clearance, fingerprinting clearance, and any other state/federal licensing or certification requirements. * Valid driver's license, clean driving record, and insurability through Seneca Family of Agencies’ insurance policy. Preferred: * Experience working with children/youth and families with complex and enduring needs. * Experience implementing family-focused services. Schedule: * Full-time; Sunday - Thursday 9am - 5:30pm  * On-call shift schedule, 2 times per month for 24 hours. Benefits: * Starting at $29.50 - $32.00 per hour * Actual salary is dependent on creditable experience above the minimum qualifications for the role * Salary increases each year * Mileage reimbursements  * Stipends provided to staff members participating in the emergency on-call shifts  * 5 weeks of Paid Time off and 11 Paid Holidays * Comprehensive benefits package: * Medical, dental, vision, chiropractic, acupuncture, and fertility coverage * 50% paid premiums for dependents * Long-term disability, family leave, and life insurance * 403b Retirement Plan * Employer-paid Employee Assistance Plan * Seneca is a Public Service Loan Forgiveness [https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service] certified employer * Scholarship opportunities, ongoing training, and professional development opportunities * Promotional opportunities across the agency in California and Washington
Responsibilities
Provide family-centered mental health counseling, crisis intervention, and case management for youth and families in community settings. Collaborate with multi-disciplinary teams and partner agencies to enhance safety and placement stability.
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