• Lead human-centred care transformation.
• Drive culture change and lead with impact.
• Influence innovation across NSW Health.

LEAD HUMAN EXPERIENCE STRATEGY AT WSLHD. DRIVE PATIENT-CENTRED CARE, IMPROVE SERVICE DELIVERY, EMBED NATIONAL STANDARDS, AND LEAD CHANGE ACROSS THE DISTRICT.

Employment Type: Permanent Full Time
Position Classification: Health Manager Level 4
Remuneration: $141,974 - $169,151 per annum
Hours Per Week: 38
Location: Westmead Hospital

In this role you will lead the Human Experience portfolio for WSLHD, driving systems and strategies to improve patient, carer, and consumer experience.

Key responsibilities include:

• Leading patient and carer experience initiatives.
• Implementing systems aligned with national standards.
• Driving service improvements using experience data.
• Collaborating across teams to embed human-centred care.
• Championing the Elevating Human Experience framework.