Wx Senior Program Specialist- Quality Assurance/ Training Analyst Internal at Community Services and Employment Training Inc
Visalia, CA 93292, USA -
Full Time


Start Date

Immediate

Expiry Date

04 Dec, 25

Salary

27.27

Posted On

04 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Word Processing, Excel, Difficult Situations, Access, Management Skills, Communication Skills, Confidentiality, Office Procedures

Industry

Hospital/Health Care

Description

CSET is looking to hire a positive-minded, fast-paced individual to assist the Energy Services Department with maintaining program compliance. Communication skills are critical, as is a self-driven approach to work. Must be proficient in Microsoft Office, Word, ExcelPowerPoint. Must be knowledgeable in file reviews (Quality Assurance) with great attention to detail, developing and implementing training plans.

ACCOUNTABILITIES:

Assist in providing ongoing advice and resources to the Energy Services leadership team for compliance issues, process monitoring and improvement, and work with Energy Services leadership team to assess compliance problems, brain storm solutions and implement improvements.
Assist in performing internal compliance audits on client files by evaluating, investigating, and documenting reports of non-compliant activity for Energy Services Programs.
Prepares written, data, and analytical reports to depict trends and, as appropriate; makes recommendations through positive communication with the Energy Services leadership team and other personnel to allow for improvement opportunities of best practices.
Works with the CSET Compliance Director to organize, prepare and provide support for internal and external audits.
Assist in designing and conducting compliance training materials that will boost employees’ workplace performance for both new and existing employees. Assists in analyzing and assessing training and development needs for the Energy Services Departments.
Maintaining compliance reporting systems
Stay abreast of program of current contracts, systems information, problems, changes and updates relevant to the Energy Services Programs.
Reporting compliance issues and activities on a regular basis to the Program Director to share with the rest of the Energy Services leadership team.
Preform all task of the program specialist for intake and outreach.
Assist with other Energy Services duties as assigned by the Program Director.

SPECIAL SKILLSABILITIES:

Knowledgeable of modern office procedures and methods, is proficient in use of computer, Windows operating system including Microsoft Office applications (Word, Excel, and Access) and program data base.
Possess communication skills, research abilities, flexibility and an ability to work well with others.
Ability to accurately record and deliver information, meet deadlines, and maintain confidentiality of restricted information.
Ability to maintain personal composure, tactfully handle difficult situations, and interpret questions correctly; ability to behave in a friendly, understanding, helpful, and professional manner with participants and program staff.
Ability to perform successfully under moderately stressful conditions.
Ability to explain, demonstrate and clarify to others, the understanding of the well-established principles, practices, policies and procedures.
Ability to work effectively with minimal supervision.
Knowledge of supplies, equipment, and/or services ordering and inventory control.
Ability to reconcile stock counts to report data.
Database management skills.
Ability to analyze and solve problems.
Ability to prepare routine administrative paperwork.
Ability to receive, stock, and/or deliver goods.
Clerical, word processing, and/or office skills.
Knowledge of invoicing procedures.

DISCLAIMER STATEMENT:

The supplemental job description lists typical examples of work and is not intended to include every job and responsibility to a position. An employee may be required to perform other related duties not listed on the supplemental job description provided that such duties are characteristic of that classification

Responsibilities

Please refer the Job description for details

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