Job Description
Job Title: Warehouse and Yard Supervisor
Team: Warehouse and Yard
Responsible to: Branch Manager

JOB PURPOSE

As an active leader, you will ensure the smooth running of the warehouse and yard area, building excellent customer relationships and inspiring team members to offer the best customer service possible, upholding the good reputation of the company.
Health & Safety and the well-being of employees and customers are key components of this role. You will utilise your excellent communication and leadership skills in sustaining a safe, professional and appropriate environment.

MAIN DUTIES AND RESPONSIBILITIES

• Supervise and oversee the yard/warehouse staff, ensuring they work as an effective team in their duties of serving customers, storing materials, keeping the yard and warehouse clean and tidy.
• Perform day to day people management tasks and perform appraisals for staff as per the company’s review process. Evaluate individual and team output and recommend changes and training as required.
• Unloading, unpacking, checking and storing goods received, either manually or using the forklift truck (when fully trained and certified).
• Greet customers, establish the customers purchase needs, provide advice on alternative and/or more suitable products.
• If a customer has pre-loaded goods check the vehicle to ensure the goods loaded reflect the information provided.
• Assist with the Company’s stock taking spot checks to ensure accuracy of information at all times.
• General warehouse and yard duties as required.
• Report any incidents or accidents as soon as possible and in compliance with the company’s accident reporting system.
• Adhere to all company policies and procedures.
• Any other duties appropriate to this role.