DESCRIPTION

At EisnerAmper, we look for individuals who welcome new ideas, encourage innovation, and are eager to make an impact. Whether you’re starting out in your career or taking your next step as a seasoned professional, the EisnerAmper experience is one-of-a-kind. You can design a career you’ll love from top to bottom – we give you the tools you need to succeed and the autonomy to reach your goals.
EisnerAmper is seeking a Yardi Systems Support Specialist to join the Business Applications team of our Real Estate Systems Implementation Group (RESIG) practice. Our Business Applications team is transforming how investment and accounting operations are run through smart, scalable, and connected technology.
We’re looking for a Yardi Systems Support Specialist who thrives at the intersection of technical expertise and user support, someone who is passionate about data, systems, and delivering a great experience to users and clients.

BASIC QUALIFICATIONS:

• Bachelor’s degree or equivalent work experience
• 2+ years of experience with Yardi Voyager Investment Management or similar platforms

Preferred/Desired Qualifications:

• A solid understanding of private equity real estate and fund accounting workflows
• Strong Excel skills and comfort working with large data sets
• Experience managing multiple priorities in a fast-paced, deadline-driven environment
• A collaborative, customer-first mindset and excellent communication skills
• The ability to work independently and think critically

EisnerAmper is proud to be a merit-based employer. We do not discriminate on the basis of veteran or disability status or any protected characteristics under federal, state, or local law.

• Helps manage user support by triaging and responding to user requests with smart and efficient solutions
• Keeps abreast of Yardi application technical enhancements and new functionality by working with internal and vendor resources, stays up to date with data and reporting trends in the private equity real estate market
• Helps onboard new clients and funds onto the Yardi platform, helping to drive onboarding activities across teams
• Assists with creating integrations between the Yardi application and other products and services of EA RESIG
• Helps drive adoption of new tools and business processes across user community.
• Communicates effectively across project stakeholders, including accounting users, application developers, business partners, and senior management
• Helps evolve EA RESIG’s reporting and data strategy framework and investor / operational / management reporting services.
• Develops metrics on user requests to provide insight on ticket trends and volume.