YMCA Reston - Program Coordinator at YMCA of Metropolitan Washington

Reston, Virginia, United States -

Full Time

Start Date

Immediate

Expiry Date

21 Mar, 26

Salary

0.0

Posted On

21 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Program Management, Leadership, Marketing, Communication, Collaboration, Decision Making, Emotional Maturity, Self Development, Operational Effectiveness, Community Engagement, Inclusivity, Quality Results, Functional Expertise, Proactive Leadership, Record Keeping

Industry

Wellness and Fitness Services

Description

Basic Function and Scope of Responsibility: Responsible for assisting with the management of specific programs and the staffing, customer service, marketing, revenue, and maintaining supplies related to these programs Responsible for running classes and/or filling in when the program leader is absent or not available, or may be permanent leader/instructor as assigned Supervisory Responsibility: ¨ No Supervisory responsibility X Provides guidance, leadership, or training to other employees (no direct supervision) ¨ Directly responsible for supervising non-exempt, clerical, or office administration personnel ¨ Directly responsible for supervising exempt, professional, or technical employees ¨ Directly responsible for supervising supervisory/managerial employees Organizational Structure: Job title to which this position reports: Assistant Program Director, Program Director, Senior Program Director Job titles directly reporting to this position: None Job titles indirectly reporting to this position: None Essential Duties and Responsibilities: Supervises programs in designated areas; fills in when teachers/instructors/counselors when absent Under the guidance of the Senior Program Director/Program Director, helps to develop new programs and generates ideas to improve program quality and delivery Maintains and keeps organized records of staff recognition, achievements, certifications, discipline, training, and evaluation Maintains a proactive leadership role in the day-to-day program delivery, and keeps on the pulse of program needs of our participants, via survey, focus groups, and one-on-one conversation, and makes recommendations for new programming opportunities base on the results Responsible for promotion and marketing of YMCA programs and services, and works with Senior Program director/Program Director to develop new and creative marketing ideas Maintains and manages all program equipment in related areas Works with Senior Program Director/Program Director to create and implement new programs that serve youth, adults and families, which are designed to build community Under the direction of the Senior Program Director/Program Director makes sure that programs are meeting budgeted expectations for both revenue and expenses Maintains excellent customer service skills and a high level of professionalism when dealing with children, parents, members, volunteers, and the public Provides program excellence Works with Senior Program Director/Program Director to provide appropriate training opportunities to allow staff to meet federal, state, and local (as well as YMCA of the USA recommended) standards and certifications Program Coordinator will be trained in bus driving a 15 passenger vehicle to substitute as a bus driver when needed. Other duties as required Customer Service Standards: Staff Engagement: Greets all participants with a smile and by name Provides ongoing feedback to participants/parents Facility Excellence: Provides a safe and clean environment knowledgeable about the other service area programs and offerings Show: Is proactive and responsive Builds lasting positive relationships Required Competencies: Mission Advancement Values - Accepts and demonstrates the Y’s values. Community - Demonstrates a desire to serve others and fulfill community needs. Collaboration Inclusion - Works effectively with people of different backgrounds, abilities, opinions, and perceptions. Relationships - Builds rapport and relates well to others. Communication - Listens for understanding and meaning; speaks and writes effectively. Operational Effectiveness Decision Making - Makes sound judgments, and transfers learning from one situation to another. Quality Results - Strives to meet or exceed goals and deliver a high-value experience for members. Personal Growth Self Development - Pursues self-development that enhances job performance. Change Capacity - Demonstrates an openness to change, and seeks opportunities in the change process. Emotional Maturity - Accurately assesses personal feelings, strengths, and limitations and how they impact relationships Functional Expertise - Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology. Education, Certification, Skills, and Experience: High school degee or GED 2 or more years experience working with children and adults in an education/recreation environment YMCA Leadership Certification: Position requires ongoing progress towards Leader Certification Working Conditions: Must be able to stand or sit for prolonged periods of time Must be physically active to play games and sports with the children Must be able to pick-up at least 35 pounds Must have visual acuity to observe all children

Responsibilities

The Program Coordinator is responsible for assisting with the management of specific programs, including staffing, customer service, and marketing. They also supervise programs, maintain records, and ensure program quality and delivery.