You're Invited: Customer Service Specialist Open Interview! at Streamline Services Inc

Durham, North Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

13 Oct, 26

Salary

19.0

Posted On

15 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Scheduling, Dispatching, Multitasking, Verbal Communication, Written Communication, Organization, Office Technology, Lead Conversion, Administrative Support

Industry

Construction

Description

Description Date: Thursday, July 30th, 2026 Time: Starts at 12 pm Where: Streamline Services, 104 S Miami Blvd, Durham, NC 27703 Thinking about a new job? Bring your resume and come meet us in person. No long wait for a callback, no guessing where your application went — just a real conversation with our hiring team. We're hiring a Customer Service Specialist to help our Durham HVAC, Plumbing, and Electrical team keep customers happy! If you're organized, upbeat, and good with people, we'd love to meet you! Pay: $17-$19/hour based on experience, plus bonus pay opportunities What You'll Do: Be the first friendly voice our customers hear — by phone, email, and online Schedule appointments and answer questions about our services Help turn leads into booked jobs Manage and prioritize technician schedules Work closely with field staff and customers to keep jobs running smoothly Provide administrative support to keep the office running smoothly Requirements What We're Looking For: 1+ year in a customer-facing role (call center or home services experience a plus) Experience with dispatch or membership programs is a super plus! Strong organizational and multitasking skills Excellent verbal and written communication High school diploma or equivalent Comfortable with everyday technology and office tools A positive presence even when things get busy A team player who's eager to learn and grow Why Join Streamline Services? 100% employer-paid medical and dental insurance 2 weeks PTO and 6 company holidays Paid PTO for your birthday and a loved one's birthday 401(k) with 3% company match Vision and supplemental insurance options Training and growth opportunities Employee appreciation activities and events A supportive team that celebrates wins together Streamline Services is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace and welcome applicants from all backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Responsibilities

Act as the primary point of contact for customers via phone, email, and online to schedule appointments and answer service questions. Manage technician schedules and provide administrative support to ensure smooth office and field operations.