Young Person's Resilience Worker at change grow live CGL

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Full Time

Start Date

Immediate

Expiry Date

28 Mar, 26

Salary

32002.0

Posted On

28 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Engagement Skills, Judgement, Safeguarding Practice, Substance Use Knowledge, Communication Skills, IT Capability, Record Keeping, Team Collaboration

Industry

Hospitals and Health Care

Description

Overview Resilience Duty Worker (Young People) Change Grow Live – Hertfordshire Do you believe in the potential of young people—and in your ability to help unlock it? At Change Grow Live, we see possibility in every person. Guided by our values — Be Open, Be Compassionate and Be Bold — we work alongside young people and their families to create safer, healthier futures. Our approach is grounded in evidence, shaped by compassion and rooted in the communities we serve. As part of our 2030 Strategy, we are strengthening early intervention, safeguarding and whole-family responses so that young people can access the right support at the right time. This role is central to that ambition. About the Role We are seeking a Resilience Duty Worker to join our Integrated Whole Family Recovery Service across Hertfordshire. Working within a multidisciplinary team, you will support young people affected by substance use and associated safeguarding risks—helping to reduce harm, build resilience and improve outcomes. This is a varied, frontline role requiring strong engagement skills, sound judgement and a clear understanding of safeguarding practice. You will work flexibly across the county, responding to need and ensuring timely access to appropriate pathways. Key Responsibilities You will: Act as a key point of entry into the service, processing referrals and completing initial triage assessments. Identify, respond to and escalate safeguarding concerns in line with statutory guidance and best practice. Reduce drug- and alcohol-related harm for young people and the wider community through evidence-based interventions. Hold a small caseload, delivering brief interventions focused on substance use and risk reduction. Manage and monitor waiting lists, maintaining contact with young people awaiting allocation to a keyworker. Advocate for access to partner services and coordinate support across agencies. Support positive, holistic outcomes for young people’s health and wellbeing—reducing risk and increasing resilience. Monitor referrals, identify appropriate treatment pathways and ensure timely progression through services. Work peripatetically across Hertfordshire to meet the needs of young people and families. Build strong partnerships with families, professionals and community services. Where: This role will be based across Hertfordshire County (Full UK driving licence and access to a car will be essential)Full Time Hours: 37.5 per week*Salary: £27,861.26 - £32,002.35Allowance: Outer Fringe £683.99 *Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Responsibilities Working in Hertfordshire Across Hertfordshire, Change Grow Live works in partnership with children’s services, education, health and community organisations to deliver integrated, safeguarding-led support. Our services are designed to reflect local need, remove barriers to access and ensure young people receive timely, effective interventions. In this role, you will contribute directly to a coordinated, whole-family approach that is built on evidence and compassion and rooted in local communities. About You You will bring: Experience of working with young people and a strong understanding of the challenges they face. Knowledge of safeguarding practice for children and young people, including the Fraser Competence framework. A sound understanding of drug and alcohol issues and experience in a related field. Familiarity with evidence-based approaches to young people’s substance misuse treatment and best practice guidance. Excellent communication skills, both verbal and written, with strong IT capability. The ability to maintain accurate records and meet reporting deadlines. The ability to work flexibly and collaboratively within a multidisciplinary team. A full UK driving licence and access to a car (essential). We Thrive at Change Grow Live By: Recruiting for success and recognising the contribution of our people. Creating safe, healthy, agile and flexible environments where people can do their best work. Learning, developing and growing together, building confidence and capability. Fostering belonging, inclusion and openness, where every voice counts. Delivering world-class learning and organisational development, aligned to our values and strategy. What We Offer 25 days annual leave plus bank holidays (rising by one day per year of service, capped at 30 days) A paid weekly Wellness Hour, access to our Wellness Hub and Employee Assistance Programme Contributory pension scheme A wide range of benefits, including discounts for shopping, cinema and holidays A friendly, supportive team environment Training, career development and progression opportunities Refer-a-Friend scheme Apply Now Please ensure your application and supporting statement clearly demonstrate how your experience aligns with the requirements outlined in the job description. Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. Unfortunately, we are unable to support new visa applications or extensions. We reserve the right to close this vacancy early if we receive a high volume of applications, so early application is encouraged. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe Outer Fringe (£694.25) Interview Date 26/1/2026 Closing Date 15/1/2026 If you have any questions on this opportunity that you would like to talk through please contact us using the below details: Jennie Woodwards | jennie.woodwards@cgl.org.uk | 07867140667 This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

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Responsibilities

The Resilience Duty Worker will act as a key point of entry into the service, processing referrals and conducting initial assessments. They will support young people affected by substance use and associated risks, advocating for access to partner services and coordinating support across agencies.