Youth Alcohol and Drugs Residential Rehabilitation Team Leader at The Salvation Army

Townsville City, Queensland, Australia -

Full Time

Start Date

Immediate

Expiry Date

15 Mar, 26

Salary

0.0

Posted On

15 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Team Development, Trauma-Informed Care, Youth-Focused Services, Compliance, Service Delivery, Risk Management, Quality Improvement, Data Management, Supervision, Collaboration, Client-Centered Care, Professional Development, Recruitment, Training, Performance Management

Industry

Non-profit Organizations

Description

ABOUT US The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity. Position Title: Youth AOD Residential Rehabilitation – Team Leader Location: Rowes Bay, Townsville Classification: SCHADS Level 5 Employment Status: Full-Time Why This Role Matters The Salvation Army (Salvos) is one of Australia’s largest providers of alcohol and other drug (AOD) programs including withdrawal management, residential and non-residential rehabilitation, and harm reduction programs. Salvos services go beyond addressing the core issues and challenges associated with problematic substance abuse and provide participants a place of hope, compassion, and dignity to recover safely. About the Role The Team Leader is responsible for providing strong leadership and operational oversight to a team of Youth Workers delivering high-quality, client-centred services to young people participating in the Townsville Youth Alcohol and Other Drugs (AOD) Residential Rehabilitation Program. This role ensures the safety, wellbeing, and development of young people while maintaining compliance with The Salvation Army (TSA) policies, procedures, and values. As a member of the leadership team, the Team Leader actively contributes to service excellence and continuous improvement in line with TSA’s Mission. Key Responsibilities Lead, develop, and support a team of Youth Workers to deliver effective, trauma-informed, and youth-focused services. Manage recruitment, onboarding, training, supervision, performance management, and rostering of Youth Workers. Coordinate and maintain daily program activities to ensure a safe, supportive, and structured environment for participants. Ensure all service delivery aligns with TSA policies, procedures, Youth Model of Care, and accreditation requirements. Actively participate as a member of the service leadership team. Promote and uphold the Mission and values of The Salvation Army in all aspects of service delivery. How You Will Make an Impact Ensure services are delivered in accordance with the Youth Model of Care, TSA guidelines, and accreditation standards. Implement and oversee service delivery systems and tools, including SAMIS, SolvSafety, and Kronos. Deliver high-quality services that meet client needs, including supported self-administered medication, meaningful daily activities, and warm admissions and exits. Ensure effective clinical governance, risk management, and continuous quality improvement practices are in place. Confirm that clients complete WHS inductions where required. Support the Facility and Administration Team Leader with oversight of maintenance and operational issues. Provide line management and regular supervision to Youth Workers. Lead personal goal setting processes and support staff in achieving professional development goals. Foster strong, collaborative, and productive team relationships. Review service delivery data, evaluation outcomes, and feedback to inform improvements. Support frontline implementation, review, and refinement of practice models and service processes. Ensure accurate and timely recording and maintenance of service delivery data. Lead and promote best practice and professional development within the team. What You Will Bring A degree qualification in Social Work, Welfare, Community Development, or a related field OR demonstrated high-level sector knowledge and skills gained through relevant experience, service, and professional development. Current Working with Children Check (state-specific). Current First Aid and CPR certification. Current Australian Driver’s Licence. What we offer The Salvos offer eligible employee's a well-balanced package of meaningful benefits including: Salary packaging up to $15,900 tax free + $2,650 meal entertainment benefit. Generous Paid Parental leave for primary (12 weeks) & secondary carers, Purchased Leave Scheme (up to 8 weeks) and 5 days paid leave per year to experience working in other TSA programs or activities. Access to EAP and health & wellness initiatives incl Fitness Passport Ongoing training and development opportunities that enhance on the job skills and proficiency. Rewarding and fulfilling purpose driven careers that have positive and sustainable / social impacts. How to apply If you’re passionate about making a difference and ready to join a team dedicated to creating positive change, please submit your resume and cover letter detailing your alignment with the requirements of the role. Together we can build a brighter future. Applications will close as soon as a suitable candidate is secured. The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value and include people of all cultures, languages, abilities, sexual orientations, gender identities, gender expressions and intersex status. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal and Torres Strait Islander people. The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check. We value Integrity, Compassion, Respect, Diversity, and Collaboration. At the Salvos, we believe in doing good that transforms lives and futures for the better. And it is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity. Mission, Vision & Values The Salvation Army is a Christian movement dedicated to sharing the love of Jesus. We share the love of Jesus by: Caring for people Creating faith pathways Building healthy communities Working for justice When you work with the Salvos, you help make a real difference to the community and the lives of others. Find more information here. Check out how we’re bringing some more good in the world. Why work with the Salvos? The Salvation Army offers a range of employment opportunities across the organisation, including those in community programs, aged care, retail, employment services, corporate and other support services. When you choose to work with the Salvos, you choose to believe in doing good that transforms the lives of people and communities facing hardship or crisis. So, if you are passionate about work that has purpose and satisfaction, are keen on delivering social and sustainable outcomes that change lives, we want to hear from you. Our employees have access to a range of benefits, plus personal development and career diversity opportunities that deliver real and meaningful benefits. Enjoy flexible working arrangements and a healthy work-life balance, generous salary packaging opportunities, parental leave, purchase leave schemes and much more. The Salvation Army encourages people from all backgrounds, abilities, and identities to apply. We are committed to fostering an inclusive environment that accepts and recognises every person, embraces their strengths and differences, and provide opportunities for all people to achieve their highest potential. Check out our career page to find out more about our recruitment process and what its like to work at the Salvos. We are always on the lookout for individuals keen to help us fulfil mission to support those in need. Along with contributing their valuable time to a good cause, volunteers bring much-needed vitality and a fresh perspective through their ideas to the range of roles we have on offer. Whatever your skillset, availability, or areas of interest, we are keen to hear from you. Check out our volunteer opportunities here.

Responsibilities

The Team Leader is responsible for providing leadership and operational oversight to a team of Youth Workers, ensuring high-quality, client-centered services for young people in the rehabilitation program. This includes managing daily program activities, compliance with policies, and contributing to service excellence.