WE OFFER EXCELLENT BENEFITS:
- FREE Employee Medical Insurance
- FREE Employee Dental Insurance
- FREE Employee Vision Insurance
- Sick leave (8 hours of paid sick leave per month)
- Vacation (Minimum of 2 weeks paid vacation)
- Discounted health memberships
- Retirement (Employer contribution - 3% contribution and an additional 3% employer match)
- FREE Long-Term Disability Insurance
- FREE Life Insurance
- 13 Paid Holidays
JOB SUMMARY
This position will assist in overseeing the day-to-day operations of our Youth Outreach Services and The Spark, a drop-in center for youth and young adults—in addition to acting as a backup and next line of authority in the Director’s absence. This position includes maintaining & overseeing program compliance, staff coverage/supervision, responding to emergencies after business hours, and providing skilled, compassionate services to our youth and young adults who seek to change their stories. Additionally, this position will oversee all training, data tracking for program/funding components and support the implementation of our community-based Resource Center and outreach program.
JOB QUALIFICATIONS
To perform this job successfully, an individual must meet the minimum qualifications listed below. These qualifications are representative of the knowledge, skill and/or ability required to perform this job.
Education/Experience: to perform this job successfully, an individual must have:
- A BA in Social Work or related field preferred, or 3 years of lived experience equivalency.
- Familiarity with local issues related to youth and young adult homelessness, and/or knowledge of youth-serving systems and homelessness in general.
- Ability to work with diverse communities and commitment to supporting inclusion, both internally and across our efforts to serve all youth and young adults experiencing homelessness.
- Knowledge of social service and educational resources in the greater Walla Walla area.
- Proficiency with Microsoft Office applications and ability to navigate database software platforms with ease.
- Ability to organize, set priorities, monitor progress towards goals, and track details.
- Excellent written communication skills – proofreading, punctuation, composition, and grammar.
- Excellent interpersonal skills and the ability to work with confidential and sensitive information while assisting staff, volunteers, and the public.
- Ability to work independently using high-level discretion, maintaining the highest degree of confidentiality, and ability to manage multiple details and deadlines.
- Must be a self-starter and can exercise initiative.
Certificates/Licenses: To perform this job successfully, an individual must:
- Successfully pass background check applicable to position.
- Must possess a valid Driver License and ability to drive for work use.
- Requires respirator medical evaluation questionnaire, fit testing, training, and use of respiratory protection as required by the WA Industrial Safety & Act standards. Refer to WAC 296-842 to learn more.
Physical Abilities: To perform this job successfully, an individual must be able to:
- Regularly sit, stand, climb, walk, hear/listen, talk.
- Frequentlylift up to 30 pounds, pull/push, carry, grasp, reach
Mental & Other Skills/Abilities: To perform this job successfully, an individual must have the:
- Adaptability: ability to adapt to changes, delays, or unexpected events in the work environment; ability to manage competing demands and prioritize tasks; ability to change approach or method to best fit the situation.
- Analytical Ability: ability to maintain focus for extended periods of time; ability to complete research projects with resourcefulness and persistence; ability to synthesize complex or diverse information; ability to use intuition and experience to complement existing data.
- Attendance: ability to consistently arrive and be able to work as scheduled.
- Computer/Technical Ability: working knowledge of Word Processing software, Spreadsheet software, Internet software.
- Dependability: ability to follow instructions, both in written and verbal format; ability to respond to management direction; ability to complete tasks on time or notify the appropriate person with an alternate plan when necessary.
- Interpersonal Skills: ability to maintain satisfactory relationships with others, excellent customer service skills and a good overall understanding of appropriate human relations. Awareness of and sensitivity to the service population’s culture and socioeconomic characteristics.
- Judgment: ability to make prudent and timely decisions; ability to exhibit sound and accurate judgment; ability to explain reasoning for decisions.
- Comprehension & Communication Ability: ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence; ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
- Mathematical Ability:ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals; ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
- Motor Coordination: the ability to coordinate eyes, hands, fingers, and feet accurately and handle precise movements.
- Problem Solving Ability: ability to identify and/or prevent problems before they occur; ability to formulate alternative solutions to problems when necessary; ability to transfer learning from past experiences to new experiences of similar nature.
- Quality Management: ability to complete duties, on time and with absolute precision, at least 95% of the time; ability to edit the accuracy and thoroughness of one’s work as well as the work of others; ability to constructively apply feedback to improve performance, ability to generate ideas to improve and promote quality in work.
- Reasoning Ability: ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions; ability to deal with problems involving a few concrete variables in standardized situations.
- Supervisory Skills: ability to carry out supervisory responsibilities in accordance with CCEW’s policies and applicable laws. Applicable supervisory responsibilities include training, and coaching employees, planning, assigning, and directing work, reviewing performance, addressing complaints and questions, and resolving problems.
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