Youth Specialist - HYS-SDS at Friends of Youth

Kirkland, Washington, United States -

Full Time

Start Date

Immediate

Expiry Date

03 Aug, 26

Salary

25.0

Posted On

05 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Trauma-Informed Care, Conflict De-escalation, Case Management, Crisis Intervention, Cultural Responsiveness, Microsoft 365 Power Platform, Salesforce, Communication Skills, Time Management, Professional Boundaries, Harm Reduction, Strengths-Based Practices, Bilingual English/Spanish, First Aid, CPR, Bloodborne Pathogens

Industry

Non-profit Organization Management

Description

YOUTH SPECIALIST – SHELTER SERVICES The Youth Specialist – Shelter Services plays a vital role in creating and maintaining a safe, clean, and supportive environment for young adults experiencing homelessness. This position ensures a caring, trauma‑informed, and non‑judgmental environment for individuals accessing shelter services. ---------------------------------------- POSITION DETAILS * FLSA Status: Non‑Exempt, Hourly * Union Status: Union‑represented * Reports To: Manager of Shelter Services * Rate of Pay: $25.00 per hour * Salary Range: This position is represented by a union. Annual step increases occur each year, with a current cap at 8 years or $32.85 per hour. ---------------------------------------- SCHEDULE * Tuesday–Saturday, 11:45 PM–8:15 AM (Monday night into Tuesday morning through Friday night into Saturday morning) ---------------------------------------- ESSENTIAL DUTIES AND RESPONSIBILITIES DIRECT SERVICE TASKS 1. Provide a safe, caring, and non‑judgmental environment for all young adults accessing services. 2. Ensure adherence to all Shelter Services rules, policies, and procedures. 3. Check young adults into the center during scheduled intake times. 4. Conduct searches of guest belongings at check‑in to ensure removal of prohibited items. 5. Initiate and complete intake for any young adult admitted during the shift. 6. Provide referrals to resources including case management, education, employment, housing, mental health, and substance use services. 7. Check in with guests regarding progress toward individual goals. 8. Monitor laundry and shower usage. 9. Assist in the prevention and de‑escalation of conflicts to maintain a safe environment. 10. Report any severe or extraordinary changes in guest behavior or situations to a manager. 11. Regularly monitor and respond to program‑related emails in a timely manner. 12. Collaborate effectively with team members to foster a healthy team environment. 13. Partner with guests to develop life‑skills workshops and daily activities. ---------------------------------------- PROGRAM TASKS 1. Assist with serving meals and cleaning up afterward. 2. Ensure doors and facility access points are properly secured at the beginning and end of each shift. 3. Maintain prescribed medications and checked‑in items in secure storage areas. 4. Conduct walk‑throughs and safety checks inside and outside the facility. 5. Ensure prescribed laundry procedures are followed each shift. 6. Complete assigned cleaning responsibilities during each shift. ---------------------------------------- ADMINISTRATIVE TASKS 1. Maintain accurate daily guest records in Salesforce. 2. Maintain accurate and complete guest files. 3. Model positive and healthy behaviors at all times. 4. Record and complete guest exits occurring during the shift. 5. Ensure necessary forms are stocked and available. 6. Complete WATCH background checks for new and returning guests. 7. Assist with file collection and data for monthly and quarterly reporting. 8. Participate in individual supervision, case consultation, and team meetings. ---------------------------------------- OTHER DUTIES This job description is not intended to be a comprehensive list of all duties, responsibilities, or activities required for the position. Duties may change at any time with or without notice. ---------------------------------------- JOB REQUIREMENTS EDUCATION AND EXPERIENCE 1. High School Diploma or General Education Diploma (GED). 2. Minimum of two (2) years of relevant experience providing direct services to young adults. 3. Bilingual in English and Spanish encouraged. 4. Demonstrated knowledge of Microsoft 365 Power Platform. ---------------------------------------- ADDITIONAL REQUIREMENTS 1. Must be at least 21 years of age. 2. Must satisfactorily pass a criminal history background check. 3. Must satisfactorily pass a tuberculosis (TB) test. 4. Must have reliable transportation and a valid Washington State driver’s license (or be able to obtain one by date of employment). 5. Employees or volunteers operating their own or Friends of Youth vehicles must meet the organization’s safe driving standards. 6. Employees using personal vehicles for Friends of Youth business must maintain auto liability insurance that meets organizational requirements. 7. Must complete required health certifications within 30 days of employment, including: * Food Handler’s Card * CPR * First Aid * Bloodborne Pathogens ---------------------------------------- KNOWLEDGE, SKILLS, AND ABILITIES 1. Ability to engage with diverse populations in a culturally responsive manner. 2. Demonstrated commitment to diversity, equity, and inclusion, honoring diverse identities and experiences. 3. Strong commitment to Friends of Youth’s mission, vision, and values. 4. Excellent verbal and written communication skills. 5. Strong organizational and time‑management abilities. 6. Ability to maintain strong professional and personal boundaries. 7. Ability to work independently and collaboratively as part of a team. 8. Ability to establish and maintain positive relationships with youth and young adults. 9. Knowledge of trauma‑informed care, harm reduction philosophy, and strengths‑based practices. 10. Proficiency with Microsoft Office applications. ---------------------------------------- PHYSICAL DEMANDS AND WORK ENVIRONMENT The physical demands described are representative of those required to successfully perform essential job functions, with reasonable accommodations available for individuals with disabilities. * Ability to sit for extended periods * Regularly lift and/or move up to 50 pounds * Ability to access program locations, including the use of stairs ---------------------------------------- ACKNOWLEDGMENT This job description is not intended to imply that these are the only duties, responsibilities, or qualifications required for the position. Employees may be required to follow additional instructions, acquire new skills, and perform related duties as necessary. Friends of Youth is committed to equity and creating a diverse and inclusive work environment as an equal opportunity employer. We welcome, honor, and celebrate our clients, colleagues, and communities’ diverse identities and cultures. For more information, email hr@friendsofyouth.org.

Responsibilities

Maintain a safe, trauma-informed environment for young adults experiencing homelessness through direct service, intake, and facility monitoring. Perform administrative tasks including guest record maintenance in Salesforce and coordinating resource referrals.