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Z1 Customer Service Representative at Z1 MOTORSPORTS INC

Carrollton, Georgia, United States -

Full Time

Start Date

Immediate

Expiry Date

14 Jul, 26

Salary

0.0

Posted On

16 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Shipping Logistics, Technical Support, Order Processing, Microsoft Office, Communication Skills, Automotive Knowledge, Problem Solving, Data Entry, Bilingual

Industry

Automotive

Description

Description Customer Service Representative Carrollton, GA (West Atlanta area) - Full Time Customer service is an important part of the customer experience here at Z1 Motorsports. Become a part of our growing team assisting clients with shipping logistics, returning products, processing damaged or lost package claims, and providing technical support to achieve complete customer satisfaction. As a customer service representative your duties will include: DUTIES AND RESPONSIBILITIES: Customer Service Interact with customer in person, over the phone, and through email Set up returns and exchanges Cancellations and order modifications Ensure order accuracy Verify part numbers and fitment Shipping claims for damaged or lost orders Provide technical support Respond to customers in timely manor Other duties as assigned Availability Must be onsite 40-hour workweek with occasional nights and weekends Requirements EXPERIENCE & QUALIFICATIONS: Positive attitude and customer service mindset Automotive knowledge preferred Basic Computer Skill knowledge Proficient in Microsoft Office suite Exhibit strong communication skills Bilingual (Spanish) proficiency preferred Customer Service/Call center experience preferred

Responsibilities

The Customer Service Representative will assist clients with shipping logistics, returns, and order modifications while providing technical support. They are responsible for ensuring order accuracy and maintaining high levels of customer satisfaction through various communication channels.