ABOUT US

Our leading SaaS-based Global Employment Platform™ enables clients to expand into over 180 countries quickly and efficiently, without the complexities of establishing local entities. At G-P, we’re dedicated to breaking down barriers to global business and creating opportunities for everyone, everywhere.
Our diverse, remote-first teams are essential to our success. We empower our Dream Team members with flexibility and resources, fostering an environment where innovation thrives and every contribution is valued and celebrated.
The work you do here will positively impact lives around the world. We stand by our promise: Opportunity Made Possible. In addition to competitive compensation and benefits, we invite you to join us in expanding your skills and helping to reshape the future of work.
At G-P, we assist organizations in building exceptional global teams in days, not months—streamlining the hiring, onboarding, and management process to unlock growth potential for all.

ABOUT THE POSITION:

We are seeking a highly skilled and experienced Zendesk Developer with 5-7 years of experience in designing, implementing, and maintaining Zendesk solutions.

• Design and architect Zendesk solutions to meet the organization’s customer service and support requirements.
• Collaborate with stakeholders to gather requirements and define business processes.
• Configure and customize Zendesk features, including ticketing, workflow automation, reporting, and integrations.
• Develop and maintain Zendesk apps and integrations using Zendesk APIs and developer tools.
• Optimize Zendesk configurations for scalability, performance, and usability.
• Provide technical guidance and best practices to support teams and end users.
• Troubleshoot and resolve issues related to Zendesk configuration, integrations, and functionality.
• Stay current with Zendesk platform updates, new features, and industry best practices.