Zingerman's Deli Front of House Manager at Zingerman's Delicatessen

Ann Arbor, Michigan, United States -

Full Time

Start Date

Immediate

Expiry Date

19 Jul, 26

Salary

55000.0

Posted On

20 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Staff coaching, Staff development, Sales forecasting, Cost forecasting, Guest service, Performance feedback, Team leadership, Problem-solving, Decision-making, Communication skills, Inventory management, Safety compliance, Sanitation management, Conflict resolution, Time management

Industry

Food and Beverage Services

Description

Description Zingerman's Delicatessen Front of House Manager Inc. Magazine called us 'The Coolest Small Company in America.' Here is your chance to find out why! This is a unique opportunity to join the amazingly talented management team at Zingerman's Delicatessen. We're looking for an enthusiastic Front of House Manager who loves coaching and developing a highly motivated, diverse staff. In addition, you'll get to take part in the planning, forecasting, and continuous improvement processes of a world-renowned business. If you get energized by giving great guest service, and you excel at training, teaching, and giving feedback, this is the place for you! Full Time, Salary $45,000-$55,000 Schedule Expectations: 45-50 hours per week Weekend, evening, and holiday availability is a must Works 5 shifts per week, actively coaching and teaching on the Delicatessen / Next Door floor Compelling Reasons to Join Us: Health insurance, 401k, dental insurance, vision insurance, life insurance, Health Savings Accounts, Flexible spending plans (dependent care) Company contribution to Health insurance 401k match PTO (Paid time off), you earn it, and you can take it with you when you leave Discounts at other Zingerman's businesses Paid training Paid lunch breaks 25% reimbursement on any massage And more! Performance Expectations - Essential Functions: Monitors and maintains all staff and production areas to ensure a safe, sanitary, and positively motivated workplace Works with all Delicatessen managers as a team to ensure staff and guests have an amazing Zingerman's experience Takes ownership and responsibility for directing the energy, sales, and service focus of every shift they work Delivers performance feedback in a direct and caring way Knows regulars by name and knows their preferences Ensures all shift checklists are completed Engages staff and encourages professional and personal development Passes all position training requirements required of front-of-house staff within 6 months Models and embraces a culture of continuous improvement Success Patterns for this position are: Has a blast at work, and makes sure everyone else does, too Continuously learns and grows, and asks for help when needed Excites and motivates staff to sell great food Has at least three years of management experience, preferably in the restaurant industry Has experience in forecasting sales and costs Loves to sell and has a proven track record in sales Has excellent follow-through skills Is goal-oriented, organized, and able to manage in a fast-paced environment Is self-directed and can work independently, as well as be an integral member of the management team Is able to reflect on feedback and keep open to improve in every way, every day Provides leadership that inspires teamwork and drives results An outgoing personality who can create and build energy around them Excellent verbal and written communication skills Comfortable making decisions and problem-solving High level of interest in learning about food, people, and business Possesses strong interpersonal skills and embraces diversity in people and groups Genuinely cares about giving great service to guests and staff Zingerman's is committed to providing a diverse and inclusive work environment and is proud to be an equal opportunity employer. At Zingerman's, all individuals are welcomed, treated respectfully and fairly, have equal access to opportunities and resources, and can contribute fully to the organization's success. We are a place where we can be ourselves at work, bringing our unique perspectives to the business while fulfilling our duties. Want to learn more? Check our commitment to diversity link below: http://www.zingermanscommunity.com/about-us/commitment-to-diversity/

Responsibilities

The Front of House Manager is responsible for coaching and developing staff while ensuring a safe, sanitary, and high-energy environment. They will also manage daily operations, including sales forecasting, cost control, and delivering exceptional guest service.