Zoho Operations Coordinator at Pinerium

Alexandria, Alexandria, Egypt -

Full Time

Start Date

Immediate

Expiry Date

18 Jul, 26

Salary

0.0

Posted On

19 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Zoho Projects, Zoho Desk, Zoho Analytics, Zoho WorkDrive, Operations coordination, Process management, Project support, Data reporting, Analytical skills, Microsoft Excel, Stakeholder coordination, Workflow optimization, SOP development, KPI monitoring, Multitasking, Communication

Industry

Information Technology & Services

Description

Pinerium is seeking a highly organized and process-driven Zoho Operations Coordinator to support the day-to-day operational efficiency of the Zoho Solutions Department. This role is responsible for ensuring internal workflows run smoothly, operational data remains accurate, tasks are properly tracked, and cross-functional processes are aligned with Pinerium’s standards. The ideal candidate will play a key role in improving coordination, visibility, accountability, and execution across sales, delivery, support, and training functions. Responsibilities Operational Coordination Support daily operations across the Zoho Solutions department. Monitor ongoing tasks, workflows, and departmental activities to ensure progress. Track internal requests and ensure timely completion by responsible teams. Identify operational bottlenecks and escalate issues when needed. Process Management Ensure teams follow approved workflows, SOPs, and operational standards. Support implementation of new internal processes and continuous improvements. Maintain process documentation, templates, and internal operating guidelines. Help standardize recurring activities across departments. Data Accuracy & Reporting Maintain accurate operational records and activity logs. Prepare weekly and monthly performance reports. Support dashboard updates and management reporting. Monitor KPIs and highlight trends, delays, or performance gaps. Cross-Department Support Work closely with Sales, Project Management, Support, Finance, and Pinerium Academy teams. Ensure smooth handovers between departments. Support resource coordination and task alignment when required. Systems & Tools Support operations using Zoho applications such as Zoho Projects, Zoho Desk, Zoho Analytics, Zoho WorkDrive, and related tools. Ensure records are properly maintained in operational systems. Promote disciplined use of internal systems and tools. Requirements Bachelor’s degree in Business Administration, Operations Management, Information Systems, or related field. 1–3 years of experience in operations coordination, administration, project support, or process management. Strong organizational and multitasking abilities. Excellent attention to detail and process discipline. Strong reporting and analytical skills. Good communication and stakeholder coordination skills. Experience using ERP, CRM, or project management systems (Zoho preferred). Proficiency in Microsoft Excel and reporting tools. Fluency in English (Arabic is a plus). Additional Requirement: Candidate must have their own laptop. Must be a non-smoker (all types). Benefits Competitive salary and growth opportunities. Exposure to high-performing SaaS and digital operations environment. Career path into Operations Management or Project Management. Continuous learning through Pinerium Academy. Structured, professional, and growth-focused workplace.

Responsibilities

The Zoho Operations Coordinator will support daily operational efficiency by monitoring workflows, tracking tasks, and ensuring cross-functional alignment. They are responsible for maintaining accurate operational data, preparing performance reports, and standardizing processes across various departments.