Zone Manager - Retail -Nashville International Airport - at Paradies Lagardere

Nashville, Tennessee, United States -

Full Time

Start Date

Immediate

Expiry Date

20 Sep, 26

Salary

0.0

Posted On

22 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Retail Management, Customer Service, Staff Training, Merchandising, Cash Handling, Loss Prevention, Staffing Coordination, Performance Metrics, Inventory Management, Interpersonal Communication, Organizational Skills, MS Office

Industry

Hospitality

Description

Position Summary: Zone Managers at Paradies Lagardère are responsible for the daily execution of the companies Mission Statement, which includes providing First Class Service to every customer. Zone Managers perform training functions to all associates, direct guidance and coaching of all associates, daily execution of merchandising standards and provide overall Zone supervision within the shops. A Zone Manager is assigned specific leadership responsibilities within Zone(s), terminal(s), or other support areas. They provide assistance and support to the management team in achieving the goals in sales and service. Duties and Responsibilities: * Exceed First Class Service standards and behavior with every customer, business partners and peers * Perform all register/cash handling/ Loss Prevention functions in accordance with Standard Operating Procedures. * Facilitate opening and closing procedures for all stores * Direct the replenishment of merchandise/supplies, maintain stockroom organization and engage in receiving functions procedures * Ensure store merchandising standards are consistently executed per the company guidelines * Coordinate and monitor staffing levels to maximize sales and service potential * Achieve sales goals by adhering to company performance metrics, implementing promotional programs, and executing special events * Direct, coach, and train Associates in their daily job assignments * Represent and support the company by fostering strong business relationships within the airport community * Contribute feedback on Associate reviews and provide input on Associate counseling Position Qualifications: * High school diploma or equivalency required / Bachelor’s degree preferred * Ability to work various shifts in a 7/365 day team oriented environment * Excellent customer service skills and ability to communicate effectively using the English language * Strong interpersonal/organizational skills with ability to motivate others * Self-starter able to prioritize various tasks and adapt to unexpected situations simultaneously * Proficiency required in reading, writing, mathematics, cash handling/ reporting * Computer literacy and working knowledge of MS Office preferred * Ability to pass the Federal Criminal History Records Check, Paradies Background Check, and the applicable Department of Transportation requirements * Standing for long periods of time and the ability to work in environments with varying temperatures * Ability to lift a minimum of 40 lbs., perform essential job functions such as standing, bending, reaching, climbing a ladder, and walking long distances

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Responsibilities

The Zone Manager is responsible for the daily execution of first-class customer service and the supervision of retail operations within assigned airport zones. Key duties include training associates, maintaining merchandising standards, and managing staffing levels to achieve sales goals.