Location:
Niagara Falls/Fonthill, Ontario, Canada
Job Category:
Customer Service
Job Type:
Part Time
The LCBO is currently accepting applications for Part-time Customer Service Representatives to work in LCBO’s retail store in Niagara Falls/Fonthill.
Part-time Customer Service Representatives are expected to serve customers promptly, courteously and responsibly and in addition to interacting with customers, your responsibilities will include unloading trucks; handling stock; and operating computerized cash registers. Physical tasks include repetitive moving and lifting of bottles varying in weight, and lifting cases weighing up to 60 lbs/28 kg; standing for extended periods of time and being able to reach, climb, bend, twist and walk.
Hours available to casual employees will depend on the operational requirements for each store and are scheduled in accordance with the collective agreement based on an employee’s seniority and availability. Customer Service Representatives are usually assigned to work during our peak periods (evening and weekend shifts), or whenever extra help is required. You must be available for work during peak business periods (i.e. Christmas, tourist periods, etc.). Hours are not guaranteed, but are scheduled in advance by the store manager. However, on occasion, you may be called in to work on short notice.
Applicants will be required to provide an original criminal record check at their own expense prior to commencing work with LCBO. The criminal record check document must have been issued no more than six (6) months prior to first day of employment. Criminal record checks can be obtained by attending your local police department, or by using an online platform provided by a third-party supplier like Sterling Talent Solutions/mybackcheck.com.
Process with Local Police:
If you choose to attend a local police department to procure your criminal record check, please be aware that pricing and processing time will vary by location.
Online Process with Sterling Talent Solutions/mybackcheck.com :

Criminal record checks obtained through Sterling Talent Solutions/mybackcheck.com are completed online and results are returned usually within one business day. To complete your check online, please visit the website https://www.mybackcheck.com/Secure/Invitation/SelfInvite.aspx?selfInviteId=eF6p5kMr7RG5wkXwASRBGg%3d%3d

• Please note that LCBO is not responsible for applicants’ use of any third party supplier of criminal record checks.

To explore these challenging opportunities, please apply online, at www.lcbo.com/careers, Applicants must answer the indicated questions to be further considered. We appreciate your interest, and advise that only those selected for an interview will be contacted.
The LCBO is dedicated to hiring a diverse, productive workforce, and each year we receive a strong response for part-time employment. Opportunities for positions are limited due to low turnover rates in our stores.
Your interest in employment with the LCBO is appreciated and you are encouraged to visit our stores and website throughout the year for employment information.
Please be advised that candidates may be contacted by email. You may want to alter your settings accordingly.
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