THE EXPERIENCE TEAM DEFINES HOW OUR CUSTOMERS, RIDERS, RESTAURANTS, AND EMPLOYEES INTERACT WITH DELIVEROO’S PRODUCTS AND SERVICES END-TO-END.

Based in London, our team has a global impact. Based throughout London and the greater UK, our diverse team has a global impact. We cook up accessible, localised, and inclusive products for customers in Singapore, riders in France, grocery chains in Qatar, restaurant kitchens in Dubai, and beyond.
Our Senior Design Managers foster a culture and community where the Experience Team can happily and healthily do their best work. They nurture people’s professional and personal development, recruit new teammates, and guide with empathy and pragmatism. Their passion is to design people-centred systems and processes to help us scale design with purpose while keeping quality high.
Our teams tackle some of the most exciting challenges in tech, building systems that impact millions daily. Our user-focus approach guides us as we build the definitive online food company together.

YOUR ROLE

• Support your team’s development with a focus on personal and professional growth as well as technical and interpersonal skills
• Scale the Experience team by interviewing world-class design talent
• Role model Deliveroo’s culture so your team members see our values in action
• Enable world-class design execution by coaching quality standards such as accessibility, localisation, and other design best practices
• Help your team execute efficiently in a fast-moving, global environment with clear communication, sufficient context, and a roadblock-free path
• Encourage collaboration through cross-team and cross-discipline initiatives to make the Experience Team and the products it delivers better
• Prepare the next generation of managers and help our individual contributors progress in their careers
• Share and celebrate your team’s talent and work with regular recognition of and communication about significant achievements
  What you’ll bring
  We value intellectual humility, an eagerness to learn, and the ability to move quickly while being practical. But above all else, we need unique teammates from varied backgrounds to add new perspectives, skills, and experience to our team.

THIS ROLE IS FOR YOU IF YOU…

• You love building teams and products—you enjoy making an impact in a fast-paced and dynamic environment
• Have Senior Management experience—you build and run high-performing groups of Product Design teams
• Build cross-functional relationships—you establish a strong network and connect with disciplines from User Research and Content Design to Product, Engineering & Data Science
• You are an excellent communicator—you bring positive energy and get those around you excited about your team’s purpose
• Are a caring, empathetic, humble supporter—you practice people-first leadership, help your team overcome career and work hurdles, and nurture the future leaders of our team
• Have a good sense of humour—you believe work can and should be fun