JOB SUMMARY

We are seeking a dedicated and experienced Floor Supervisor to oversee daily operations within our retail environment. The ideal candidate will possess strong leadership qualities and a passion for delivering exceptional customer service. As a Floor Supervisor, you will be responsible for managing the team, ensuring that store standards are met, and driving sales performance.

EXPERIENCE

• Previous experience in a supervisory or management role within a retail environment is essential.
• Proven track record in team management and leadership.
• Strong organisational skills with the ability to manage time effectively.
• Excellent communication skills, both verbal and written, with a focus on phone etiquette.
• Familiarity with administrative tasks related to retail operations is preferred.
• Experience in merchandising and sales management will be beneficial. Join our dynamic team as a Floor Supervisor where your leadership skills can shine while contributing to an engaging shopping experience for our customers!
• Experience within a Garden Centre would be advantageous, enthusiasm to learn the product essential.
  Job Types: Full-time, Permanent
  Pay: £12.21-£13.00 per hour
  Expected hours: 40 per week

Benefits:

• Company pension
• Employee discount
• On-site parking
• Store discount

Work Location: In perso

• Supervise and lead the floor team to ensure high levels of customer satisfaction and engagement.
• Manage daily operations, including merchandising, inventory control, and sales management.
• Train, mentor, and develop team members to enhance their skills and performance.
• Maintain effective communication with staff to ensure all operational procedures are followed.
• Implement promotional activities and merchandising strategies to maximise sales opportunities.
• Handle customer inquiries and resolve issues in a professional manner.
• Monitor team performance and provide feedback to improve efficiency.
• Organise staff schedules to ensure adequate coverage during peak hours.