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Lead I, Live Operations - Romania at Glovo
Bucharest, , Romania - Full Time
Skills Needed
Customer Service, Team Leadership, Performance Evaluation, Analytical Skills, Budgeting, Vendor Management, Coaching, Problem Solving, Project Management, Adaptability, Fluency In Romanian, Fluency In English
Specialization
Candidates should have extensive experience leading large operational customer service teams and a strong understanding of performance metrics. They must also possess excellent organizational and leadership skills, along with fluency in Romanian and English.
Experience Required
Minimum 2 year(s)
Business Transformn Mgr 1 at Capgemini Portugal
Miami, Florida, United States - Full Time
Skills Needed
Supply Chain Management, Demand Planning, Data Analytics, Logistics, Transportation, Inventory Management, Order Fulfillment, Production Planning, Capacity Planning, Client Relationship Building, Process Design, Kpi Development, Digital Technologies, Master Data Management, S&Op, Ibp
Specialization
Candidates should have a Bachelor's Degree, with a Master's Degree preferred, and 5-10 years of relevant supply chain experience. Strong knowledge in planning and master data management is highly desirable.
Experience Required
Minimum 5 year(s)
Funding Business RM (OCBC TOWER) at OCBC
, , - Full Time
Skills Needed
Relationship Management, Customer Needs Analysis, Opportunity Identification, Account Management
Windows Administrator at Rank Group
Barcelona, Catalonia, Spain - Full Time
Skills Needed
Windows Administration, Mac Administration, End User Computing, Pc Imaging, Software Distribution, Patch Management, Active Directory, Networking, Vpn Management, Firewall Management, Scripting, Automation, Virtualization, Backup Technologies, Technical Documentation, Customer Focus
Specialization
Candidates should have over 5 years of experience in architecting EUC solutions and managing Microsoft end user technologies, along with strong networking knowledge. A bachelor's degree in Information Systems Management, Computer Science, or a similar field is required.
Experience Required
Minimum 5 year(s)
Manufacturing Quality Engineer at American Honda Motor Co., Inc.
Anna, Ohio, United States - Full Time
Skills Needed
Engineering, Data Acquisition, Powertrain Testing, Troubleshooting, Microsoft Office, Auto Cad, Catia, Mechanical Issues, Electrical Issues, Product Maintenance, Component Analysis, Test Guidelines, Problem Solving, Performance Testing, Durability Testing, Test Equipment
Specialization
A bachelor's degree in Engineering or an associate degree with 2 years of experience is required, with co-op experience preferred. Proficiency in Microsoft Office, Auto CAD, or Catia is also necessary.
Nattevakt - Resepsjonist at Radisson Hotel Group
Tromsø, Troms og Finnmark, Norway - Full Time
Skills Needed
Customer Service, Communication Skills, Problem Solving, Teamwork, Attention To Detail, Flexibility, Safety Awareness, Administrative Skills
Specialization
You must be fluent in Norwegian and English, both spoken and written, with good communication skills and a desire to deliver an exceptional customer experience. Experience in a similar position is beneficial but not essential.
Patient Services Rep, Op Oncology at Northside Hospital Inc.
Canton, Georgia, United States - Full Time
Skills Needed
Communication, Customer Service, Administrative Support, Scheduling, Information Distribution, Patient Care, Billing, Hospital Admissions
Specialization
A high school diploma or equivalent is required, along with one year of medical office experience or two years of secretarial office experience. Excellent communication and strong customer service skills are essential.
Deli Production Team Member at Pilot Company
Rock Springs, Wyoming, United States - Full Time
Skills Needed
Team Building, Customer Service, Food Preparation, Food Safety, Organization, Communication, Motivation, Flexibility
Specialization
Candidates should be highly motivated self-starters with the ability to work as part of a team. They must be able to lift 50 pounds and work a flexible schedule that includes nights, days, weekends, and holidays.
Taco Bell Cashier at Pilot Company
Town of Glen, New York, United States - Full Time
Skills Needed
Guest Service Skills, Sales Transactions, Food Management, Teamwork, Computer Skills, Flexibility
Specialization
Incredible guest service skills and the ability to maintain a guest-focused culture are required. Candidates should also be able to manage and prep food safely and cleanly while working as part of a team.
Cashier at Pilot Company
Vandalia, Illinois, United States - Full Time
Skills Needed
Guest Service Skills, Sales Transactions, Teamwork, Inventory Management, Cash Register Operation, Cleanliness Maintenance
Specialization
Incredible guest service skills and the ability to maintain a guest-focused culture are required. Experience in a similar position and the ability to work a flexible schedule are preferred.
Director Rental Operations at SIXT
New York, New York, United States - Full Time
Skills Needed
Operational Excellence, Talent Development, Strategic Execution, Revenue Growth, Customer Experience, Team Leadership, Performance Management, Process Improvement, Risk Management, Communication Skills, Interpersonal Skills, Organizational Skills, Supervisory Skills, Fleet Utilization, Service Excellence, Kpi Monitoring
Specialization
Candidates must hold a Bachelor's degree with relevant experience in sales and customer service, including supervisory roles. Strong communication, organizational skills, and a valid driver's license are also required.
Experience Required
Minimum 5 year(s)
Nutrition Services Lead at UnityPoint Health
Rock Island, Illinois, United States - Full Time
Skills Needed
Food Safety, Quality Assurance, Training, Scheduling, Inventory Management, Food Control, Sanitation, Staff Management, Customer Service, Portion Control, Problem Solving, Communication, Teamwork, Culinary Arts, Food Production, Haccp
Specialization
A degree in Culinary Arts or Food Service Management is preferred, along with 3-5 years of experience in high-volume food production. Serve Safe Certification is required within six months of hire.
Experience Required
Minimum 2 year(s)
Restaurant Manager at Raising Cane's
New Orleans, Louisiana, United States - Full Time
Skills Needed
Detail Oriented, Organized, Self Driven, Flexible, Energetic, Written Communication, Verbal Communication, Problem Recognition, Goal Setting, Staffing, Scheduling, Cost Management, Technology Proficiency, Team Collaboration, Customer Service, Cash Handling, Shift Management
Specialization
Candidates should be detail-oriented, organized, and able to manage multiple priorities. A minimum of 1 year of restaurant or retail management experience is required, along with proficiency in technology systems.
Experience Required
Minimum 2 year(s)
Restaurant Manager at Raising Cane's
New Orleans, Louisiana, United States - Full Time
Skills Needed
Detail Oriented, Organized, Self Driven, Flexible, Energetic, Written Communication, Verbal Communication, Problem Recognition, Goal Setting, Staffing, Scheduling, Cost Management, Microsoft Office, Team Collaboration, Customer Service, Shift Management
Specialization
Candidates should be detail-oriented, organized, and able to manage multiple priorities. A minimum of 1 year of restaurant or retail management experience is required, along with a high school diploma or equivalent preferred.
Experience Required
Minimum 2 year(s)
Wendy's Cashier at Pilot Company
Winnsboro, South Carolina, United States - Full Time
Skills Needed
Guest Service Skills, Sales Transactions, Food Management, Teamwork, Computer Skills, Communication Skills
Specialization
Incredible guest service skills and the ability to maintain a guest-focused culture are required. Experience in a similar position and the ability to work a flexible schedule are preferred.
RHRP - Dentist at DOCS Health
Pittsburgh, Pennsylvania, United States - Full Time
Skills Needed
General Dentistry, Endodontics, Oral Surgery, Mobile Dentistry, Cpr Certification, Bls Certification, Computer Proficiency, Military Experience
Specialization
Candidates must have an active state dental license with no restrictions and CPR/BLS certification. Experience with mobile dentistry and military settings is preferred.
Sales Engineer at Port
Tel Aviv, Tel-Aviv District, Israel - Full Time
Skills Needed
Sales Engineering, Technical Knowledge, Product Demonstration, Proof Of Concepts, Sales Strategy, Communication Skills, Problem Solving, Collaboration, Developer Tools, Cicd Tools, Kubernetes, Cloud Infrastructure, Devops, Customer Needs, Market Demands
Specialization
The role requires 2-5 years of experience in a similar Sales Engineer position and hands-on experience with developer tools and cloud infrastructure. Strong communication skills and a passion for selling technology are essential.
Experience Required
Minimum 2 year(s)
Operations Associate - Full-Time (Summer 2026 Start) at Wayfair
Boston, Massachusetts, United States - Full Time
Skills Needed
Communication, Collaboration, Data Orientation, Attention To Detail, Problem Solving, Analytical Skills, Customer Experience, Cross Functional Partnership, Logistics, Supply Chain Management, Performance Monitoring, Process Improvement, Ai Utilization, Continuous Learning, Business Acumen, Teamwork
Specialization
Candidates must be pursuing an undergraduate degree with a minimum GPA of 3.0 and be able to commit to a full-time schedule. They must also have authorization to work in the U.S. without visa sponsorship.
APPRENTI(E) EN COMPTABILITE at Groupement Les Mousquetaires
Pornic, Pays de la Loire, France - Full Time
Skills Needed
Comptabilité, Déclarations Fiscales, Gestion Des Paies, Contrôle Des Déclarations Sociales, Documents Obligatoires, Inventaire, Tableaux De Bord, Gestion Des Heures Travaillées
Specialization
A high school diploma (BAC) is required for this position. The candidate should be ready to integrate and strengthen the team after their training.
MRO Materials Operations Coordinator at Hartzell Propeller
Piqua, Ohio, United States - Full Time
Skills Needed
Aviation Mro Operations, Faa Documentation, Erp Systems, Inventory Control, Propeller Systems, Data Analysis, Lean Manufacturing, Warehouse Management, Shipping Platforms, Root Cause Analysis, Order Management, Customer Satisfaction, Collaboration, Proactivity, Detail Oriented, Results Driven
Specialization
Candidates should have a strong understanding of aviation MRO operations and FAA documentation requirements. Proficiency in ERP systems and advanced Excel skills are also essential for effective order and inventory management.
Experience Required
Minimum 2 year(s)
Lead I, Live Operations - Romania at Glovo
Bucharest, , Romania -
Full Time

Start Date

Immediate

Expiry Date

31 Dec, 25

Salary

0.0

Posted On

02 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Team Leadership, Performance Evaluation, Analytical Skills, Budgeting, Vendor Management, Coaching, Problem Solving, Project Management, Adaptability, Fluency in Romanian, Fluency in English

Industry

Consumer Services

Description
If you’re here, it’s because you’re looking for an exciting ride. A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone. We’ll deliver a non-vanilla culture built on talent, where we work to amplify the impact on millions of people, paving the way forward together. Not your usual app. We are the fastest-growing multi-category app connecting millions of users with businesses, and couriers, offering on-demand services from more than 170,000 local restaurants, grocers and supermarkets, and high street retail stores. We operate in more than 1500 cities across 23 countries. Together we revolutionise the way people connect with their everyday needs, from delivering essentials to connecting our ecosystem of users through innovative solutions powered by technology. For us, every day is filled with purpose. What makes our ride unique? 🤝 Our culture and strong values. 💪 Our career development philosophy. 🤝 Our commitment to being a force for good. We have a vision: Building the largest marketplace in your city, to give access to anything in minutes. And this is where your ride starts. YOUR MISSION We are looking for a Live Operations Lead to lead the Customer Service Operations in Balkans. Glovo Live Operations helps Clients, Glovers and Partners through different channels (chat, email and phone) to solve their issues and to ensure they have an excellent experience with Glovo. THE JOURNEY Be responsible for the effective operation and results of Customer Service hubs providing service to Balkans, one of the biggest Glovo countries with +200 HC agents. Report to Balkans Live Operations Manager Directly manage the hub team (trainers, quality managers, supervisors...) Drive satisfaction, efficiency and quality in the hubs Collect, analyze and act to drive KPIs (Service Levels, Quality, Satisfaction, Costs, service level, customer service metrics) of large operations Evaluate performance with key metrics (accuracy, waiting time, average waiting time, etc.) and identify and implement improvement initiatives on large scale operations Review hub workforce planning ensuring it captures key local priorities Ensure full alignment at agent level with training and quality processes Be the main point of contact of Business and Operations Local Managers with regards customer service in your country Create a culture that ensures collaboration and goals achievement Empower and Engage the agents, our Live Ops Heroes Team Act as the Voice of the Customer across the organization. Drive cost efficiency with effective budget planning & manage the relationship with the hub providers. Translate Masterplan targets in daily objectives for the call center’s day-to-day activities. Continually develop improvements and embed successful change projects. WHAT YOU WILL BRING TO THE RIDE Extensive experience (+2years) of leading large operational customer service teams (>200 HC) Strong strategic and customer focus with a clear understanding of performance evaluation and customer service metrics. Strong analytical and numerical skills with track record of exceeding targets, KPI’s SLA’s in fast paced environments Understanding of reporting and budgeting procedures Demonstrate ability to motivate and communicate with others at all levels Evidence of well-developed Vendor management skills Ability to coach, motivate and drive team performance Excellent organizational and leadership skills with a problem-solving ability. Proven Project manager skills allowing to turn the idea into plan and make it happen Able to adapt and succeed in a changing environment Fluency in Romanian and English is a must Individuals representing diverse profiles, and abilities, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable. We believe driven talent deserves: 🌟 An enticing equity plan that lets you own a piece of the action. 💪 Top-notch private health insurance to keep you at your peak. 🍔 Monthly Glovo credit to satisfy your cravings! 💳 Discounts on transportation, food, and even kindergarten expenses. 🏊 Discounted gym memberships to keep you energized. 🏖️ Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year! 👪 Enhanced parental leave, and office-based nursery. 🧠 Online therapy and wellbeing benefits to ensure your mental well-being. Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds - all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard. Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc). So, ready to take the wheel and make this the ride of your life? Delve into our culture by taking a peek at our Instagram and check out our Linkedin and website!
Responsibilities
Lead the Customer Service Operations in the Balkans, managing a hub team to ensure excellent service delivery. Drive satisfaction, efficiency, and quality while analyzing KPIs and implementing improvement initiatives.
Lead I, Live Operations - Romania at Glovo
Bucharest, , Romania - Full Time
Skills Needed
Customer Service, Team Leadership, Performance Evaluation, Analytical Skills, Budgeting, Vendor Management, Coaching, Problem Solving, Project Management, Adaptability, Fluency In Romanian, Fluency In English
Specialization
Candidates should have extensive experience leading large operational customer service teams and a strong understanding of performance metrics. They must also possess excellent organizational and leadership skills, along with fluency in Romanian and English.
Experience Required
Minimum 2 year(s)
Business Transformn Mgr 1 at Capgemini Portugal
Miami, Florida, United States - Full Time
Skills Needed
Supply Chain Management, Demand Planning, Data Analytics, Logistics, Transportation, Inventory Management, Order Fulfillment, Production Planning, Capacity Planning, Client Relationship Building, Process Design, Kpi Development, Digital Technologies, Master Data Management, S&Op, Ibp
Specialization
Candidates should have a Bachelor's Degree, with a Master's Degree preferred, and 5-10 years of relevant supply chain experience. Strong knowledge in planning and master data management is highly desirable.
Experience Required
Minimum 5 year(s)
Funding Business RM (OCBC TOWER) at OCBC
, , - Full Time
Skills Needed
Relationship Management, Customer Needs Analysis, Opportunity Identification, Account Management
Windows Administrator at Rank Group
Barcelona, Catalonia, Spain - Full Time
Skills Needed
Windows Administration, Mac Administration, End User Computing, Pc Imaging, Software Distribution, Patch Management, Active Directory, Networking, Vpn Management, Firewall Management, Scripting, Automation, Virtualization, Backup Technologies, Technical Documentation, Customer Focus
Specialization
Candidates should have over 5 years of experience in architecting EUC solutions and managing Microsoft end user technologies, along with strong networking knowledge. A bachelor's degree in Information Systems Management, Computer Science, or a similar field is required.
Experience Required
Minimum 5 year(s)
Manufacturing Quality Engineer at American Honda Motor Co., Inc.
Anna, Ohio, United States - Full Time
Skills Needed
Engineering, Data Acquisition, Powertrain Testing, Troubleshooting, Microsoft Office, Auto Cad, Catia, Mechanical Issues, Electrical Issues, Product Maintenance, Component Analysis, Test Guidelines, Problem Solving, Performance Testing, Durability Testing, Test Equipment
Specialization
A bachelor's degree in Engineering or an associate degree with 2 years of experience is required, with co-op experience preferred. Proficiency in Microsoft Office, Auto CAD, or Catia is also necessary.
Nattevakt - Resepsjonist at Radisson Hotel Group
Tromsø, Troms og Finnmark, Norway - Full Time
Skills Needed
Customer Service, Communication Skills, Problem Solving, Teamwork, Attention To Detail, Flexibility, Safety Awareness, Administrative Skills
Specialization
You must be fluent in Norwegian and English, both spoken and written, with good communication skills and a desire to deliver an exceptional customer experience. Experience in a similar position is beneficial but not essential.
Patient Services Rep, Op Oncology at Northside Hospital Inc.
Canton, Georgia, United States - Full Time
Skills Needed
Communication, Customer Service, Administrative Support, Scheduling, Information Distribution, Patient Care, Billing, Hospital Admissions
Specialization
A high school diploma or equivalent is required, along with one year of medical office experience or two years of secretarial office experience. Excellent communication and strong customer service skills are essential.
Deli Production Team Member at Pilot Company
Rock Springs, Wyoming, United States - Full Time
Skills Needed
Team Building, Customer Service, Food Preparation, Food Safety, Organization, Communication, Motivation, Flexibility
Specialization
Candidates should be highly motivated self-starters with the ability to work as part of a team. They must be able to lift 50 pounds and work a flexible schedule that includes nights, days, weekends, and holidays.
Taco Bell Cashier at Pilot Company
Town of Glen, New York, United States - Full Time
Skills Needed
Guest Service Skills, Sales Transactions, Food Management, Teamwork, Computer Skills, Flexibility
Specialization
Incredible guest service skills and the ability to maintain a guest-focused culture are required. Candidates should also be able to manage and prep food safely and cleanly while working as part of a team.
Cashier at Pilot Company
Vandalia, Illinois, United States - Full Time
Skills Needed
Guest Service Skills, Sales Transactions, Teamwork, Inventory Management, Cash Register Operation, Cleanliness Maintenance
Specialization
Incredible guest service skills and the ability to maintain a guest-focused culture are required. Experience in a similar position and the ability to work a flexible schedule are preferred.
Director Rental Operations at SIXT
New York, New York, United States - Full Time
Skills Needed
Operational Excellence, Talent Development, Strategic Execution, Revenue Growth, Customer Experience, Team Leadership, Performance Management, Process Improvement, Risk Management, Communication Skills, Interpersonal Skills, Organizational Skills, Supervisory Skills, Fleet Utilization, Service Excellence, Kpi Monitoring
Specialization
Candidates must hold a Bachelor's degree with relevant experience in sales and customer service, including supervisory roles. Strong communication, organizational skills, and a valid driver's license are also required.
Experience Required
Minimum 5 year(s)
Nutrition Services Lead at UnityPoint Health
Rock Island, Illinois, United States - Full Time
Skills Needed
Food Safety, Quality Assurance, Training, Scheduling, Inventory Management, Food Control, Sanitation, Staff Management, Customer Service, Portion Control, Problem Solving, Communication, Teamwork, Culinary Arts, Food Production, Haccp
Specialization
A degree in Culinary Arts or Food Service Management is preferred, along with 3-5 years of experience in high-volume food production. Serve Safe Certification is required within six months of hire.
Experience Required
Minimum 2 year(s)
Restaurant Manager at Raising Cane's
New Orleans, Louisiana, United States - Full Time
Skills Needed
Detail Oriented, Organized, Self Driven, Flexible, Energetic, Written Communication, Verbal Communication, Problem Recognition, Goal Setting, Staffing, Scheduling, Cost Management, Technology Proficiency, Team Collaboration, Customer Service, Cash Handling, Shift Management
Specialization
Candidates should be detail-oriented, organized, and able to manage multiple priorities. A minimum of 1 year of restaurant or retail management experience is required, along with proficiency in technology systems.
Experience Required
Minimum 2 year(s)
Restaurant Manager at Raising Cane's
New Orleans, Louisiana, United States - Full Time
Skills Needed
Detail Oriented, Organized, Self Driven, Flexible, Energetic, Written Communication, Verbal Communication, Problem Recognition, Goal Setting, Staffing, Scheduling, Cost Management, Microsoft Office, Team Collaboration, Customer Service, Shift Management
Specialization
Candidates should be detail-oriented, organized, and able to manage multiple priorities. A minimum of 1 year of restaurant or retail management experience is required, along with a high school diploma or equivalent preferred.
Experience Required
Minimum 2 year(s)
Wendy's Cashier at Pilot Company
Winnsboro, South Carolina, United States - Full Time
Skills Needed
Guest Service Skills, Sales Transactions, Food Management, Teamwork, Computer Skills, Communication Skills
Specialization
Incredible guest service skills and the ability to maintain a guest-focused culture are required. Experience in a similar position and the ability to work a flexible schedule are preferred.
RHRP - Dentist at DOCS Health
Pittsburgh, Pennsylvania, United States - Full Time
Skills Needed
General Dentistry, Endodontics, Oral Surgery, Mobile Dentistry, Cpr Certification, Bls Certification, Computer Proficiency, Military Experience
Specialization
Candidates must have an active state dental license with no restrictions and CPR/BLS certification. Experience with mobile dentistry and military settings is preferred.
Sales Engineer at Port
Tel Aviv, Tel-Aviv District, Israel - Full Time
Skills Needed
Sales Engineering, Technical Knowledge, Product Demonstration, Proof Of Concepts, Sales Strategy, Communication Skills, Problem Solving, Collaboration, Developer Tools, Cicd Tools, Kubernetes, Cloud Infrastructure, Devops, Customer Needs, Market Demands
Specialization
The role requires 2-5 years of experience in a similar Sales Engineer position and hands-on experience with developer tools and cloud infrastructure. Strong communication skills and a passion for selling technology are essential.
Experience Required
Minimum 2 year(s)
Operations Associate - Full-Time (Summer 2026 Start) at Wayfair
Boston, Massachusetts, United States - Full Time
Skills Needed
Communication, Collaboration, Data Orientation, Attention To Detail, Problem Solving, Analytical Skills, Customer Experience, Cross Functional Partnership, Logistics, Supply Chain Management, Performance Monitoring, Process Improvement, Ai Utilization, Continuous Learning, Business Acumen, Teamwork
Specialization
Candidates must be pursuing an undergraduate degree with a minimum GPA of 3.0 and be able to commit to a full-time schedule. They must also have authorization to work in the U.S. without visa sponsorship.
APPRENTI(E) EN COMPTABILITE at Groupement Les Mousquetaires
Pornic, Pays de la Loire, France - Full Time
Skills Needed
Comptabilité, Déclarations Fiscales, Gestion Des Paies, Contrôle Des Déclarations Sociales, Documents Obligatoires, Inventaire, Tableaux De Bord, Gestion Des Heures Travaillées
Specialization
A high school diploma (BAC) is required for this position. The candidate should be ready to integrate and strengthen the team after their training.
MRO Materials Operations Coordinator at Hartzell Propeller
Piqua, Ohio, United States - Full Time
Skills Needed
Aviation Mro Operations, Faa Documentation, Erp Systems, Inventory Control, Propeller Systems, Data Analysis, Lean Manufacturing, Warehouse Management, Shipping Platforms, Root Cause Analysis, Order Management, Customer Satisfaction, Collaboration, Proactivity, Detail Oriented, Results Driven
Specialization
Candidates should have a strong understanding of aviation MRO operations and FAA documentation requirements. Proficiency in ERP systems and advanced Excel skills are also essential for effective order and inventory management.
Experience Required
Minimum 2 year(s)